Architectural Tile Design Consultant

Rookwood Pottery Co•Cincinnati, OH

10d•Onsite

About The Position

Rookwood Pottery is seeking a Design Program Specialist to support our growing custom architectural tile business. This role partners with clients, designers, architects, and the sales team to guide projects from initial concept through design development, quotation support, and final project completion. The Design Program Specialist helps deliver an exceptional customer experience by combining design expertise, collaboration, and Rookwood's commitment to craftsmanship.

Requirements

2+ years of experience in interior design, architecture, architectural products, kitchen and bath design, luxury residential design, commercial interiors, or a related field.
Professional training in Interior Design, Architecture, Environmental Design, Industrial Design, or a related discipline
Strong design eye with the ability to interpret inspiration imagery and translate it into practical design recommendations.
Ability to read or interpret basic plans, elevations, measurements, and field dimensions.
Strong organizational skills and attention to detail.
Excellent communication skills with clients, designers, architects, sales professionals, and internal teams.
Comfort working with premium, custom, handmade, or specification-driven products.
Ability to balance creativity with timelines, scope, and business priorities.

Nice To Haves

5+ years of experience in interior design, architecture, architectural products, kitchen and bath design, luxury residential design, commercial interiors, or a related field.
Degree or Professional training in Interior Design, Architecture, Environmental Design, Industrial Design
Experience with tile, stone, ceramics, architectural surfaces, interiors, lighting, plumbing, millwork, or other design-forward building materials.
Exposure to residential, hospitality, commercial, or historic restoration projects.
Experience supporting sales teams, client presentations, or showroom-based consultations.
Understanding of how design decisions impact pricing, production, installation, and project timelines.
Interest in handmade craft, architectural detail, historic design, color, glaze, and materiality.
Familiarity with CAD, SketchUp, Revit, Adobe Creative Suite, or similar design/visualization tools preferred.

Responsibilities

Partner with clients, designers, architects, contractors, and the sales team to gather project requirements, understand design goals, and provide consultative guidance throughout the design process.
Develop creative tile design concepts, layouts, presentations, and supporting materials that translate client inspiration into functional, production-ready solutions while showcasing Rookwood's handcrafted products.
Collaborate with the sales team to review design concepts, ensure technical accuracy and production feasibility, and support successful client presentations and project execution.
Manage design revisions, maintain organized project documentation, communicate updates with stakeholders, and ensure changes align with established project scope and timelines.
Prepare final design documentation, piece counts, and project specifications to support accurate quotations and facilitate the transition from design approval to production.
Coordinate design samples, product selections, glaze combinations, patterns, and installation considerations to help clients make informed design decisions.
Maintain a high level of customer service while balancing design quality, project deadlines, production requirements, and business objectives.
Tile layout planning
Field tile placement and pattern direction
Border and trim planning
Fireplace surround layouts
Shower wall layouts
Backsplash layouts
Wainscot layouts
Focal point planning
Layout revisions based on customer feedback
Coordination across sales, design, and customer requirements
Visual support for installer discussions