Architectural Specialties Project Manager Job

Armstrong World Industries•Lancaster, PA

5d•$90,000 - $125,000•Onsite

About The Position

The Architectural Specialties Project Manager manages custom specialty ceiling projects from opportunity evaluation and quotation through completion. The role partners with Sales, customers, architects, contractors, distributors, vendors, and internal teams to deliver value-engineered solutions that meet design, budget, schedule, quality, and margin objectives. The Project Manager coordinates project activities, customer communications, technical solutions, submittals, approvals, change orders, and risk mitigation while leading cross-functional resources to support accurate, timely execution and customer satisfaction. The role also supports business development and sales by evaluating opportunities, interpreting design and technical requirements, developing feasible solutions and pricing approaches, preparing project takeoffs, and coordinating quotations. Travel is under 10% and may include job sites, vendors, customers, seminars, or training events. The position is based in Lancaster, Pennsylvania, with no relocation offered. Armstrong describes a supportive, collaborative work culture and offers career development, a casual work environment, recognition programs, service awards, a fitness center, and a lunchtime cafe.

Requirements

Associate's degree in business, construction management, engineering technology, project management, architecture, or a related field; an equivalent combination of education and relevant work experience is considered.
High school diploma or GED required.
5–7 years of experience managing customer-facing projects, technical solutions, quotations, or project execution activities.
Experience independently managing multiple projects, priorities, and customer requirements.
Demonstrated ability to independently manage complex projects, priorities, and customer requirements.
Strong consultative and relationship-management skills, including the ability to influence outcomes across cross-functional teams.
Ability to evaluate project risks, identify solutions, and resolve issues with minimal supervision.
Experience interpreting technical requirements and developing value-added solutions that balance customer needs and business objectives.

Nice To Haves

Bachelor's degree in a related field.
Experience working with architects, contractors, distributors, or manufacturing operations.
Experience coordinating cross-functional project teams and managing project risks, schedules, and change orders.

Responsibilities

Manage custom projects of varying sizes to achieve cost, margin, schedule, performance, quality, and customer-satisfaction objectives.
Lead the flow of project information between customers and project teams to support alignment, accuracy, and timely decisions.
Provide day-to-day direction to project coordinators, order preparation, sample coordination, and CAD design resources to support accurate, high-quality, timely submittals.
Manage project risks, customer communications, documentation, and change orders to minimize claims and support successful execution.
Identify and resolve project issues, recommending actions for schedule, quality, technical, or customer-related concerns.
Coordinate supplier mock-ups, approval packages, routing, and signoffs to prepare projects for production.
Partner with Sales and customers to develop value-engineered solutions that meet design intent, technical requirements, and budget expectations.
Coordinate with Customer Service, inside and field Sales, customers, architects, contractors, and distributors to evaluate opportunities and support specification and quotation processes.
Provide technical expertise during Sales calls and respond to internal and external inquiries about product capabilities, installation, and project requirements.
Review and interpret customer design requirements to identify feasible technical solutions, sourced vendor options, and pricing approaches.
Prepare project takeoffs and support quotation strategies that maximize margin while meeting customer requirements.
Coordinate with Operations and sourced vendors to ensure quotation activities are accurate, complete, and delivered on time.
Travel as needed, under 10%, for project-related visits, seminars, or training.