Architectural Interiors Sales Support Specialist

TeknionToronto, ON
CA$65,000 - CA$82,050

About The Position

The Architectural Interiors Sales Support Specialist is responsible for supporting Architectural Interiors Sales in the growth of the Architectural Interiors business by providing technical, specification, process, and project support. This role involves interacting with the AI division and Teknion Sales on various aspects of architectural opportunities, acting as a resource for quotations, technical guidance, and product solutions. The specialist will also be involved in creating and maintaining client documents and sales tools, reviewing installation plans, coordinating mock-ups, attending project meetings, and liaising with internal teams to ensure project requirements are met.

Requirements

  • Working knowledge of the interior construction industry is essential.
  • Excellent computer skills including Microsoft Word, Excel and PowerPoint.
  • Proficient in AutoCAD, CET and other related software
  • A proven ability to read, interpret and understand architectural drawings and transcribe site conditions
  • Must be comfortable working both independently as well as within a team environment.
  • Project management and time management skills required.
  • Excellent communication (both written and verbal).
  • Must have flexibility to travel as required
  • Valid Drivers license

Nice To Haves

  • Post secondary education with a degree or diploma in Architectural Technology or Interior Design.
  • Minimum 3-5 years related experience
  • Background in customer service would be an asset.
  • Strong presentation and organizational skills with an attention to detail and ability to multitask with extremely tight timelines.

Responsibilities

  • In conjunction with the AI sales support manager, interact with the AI division on technical, product, specification, project and sales support.
  • Work closely with Teknion Sales in the support of architectural opportunities to achieve regional sales goals.
  • Assist Teknion Sales with the gathering of information and the communication of schedules required to support an assigned Architectural AI project.
  • Act as budget quotation resource for Teknion Sales, to support and train on the use of this tool.
  • Act as a technical support and provide product guidance and solutions/expertise for the response to AI RFP’s and other major opportunities within Teknion Sales.
  • As requested, work with internal resources on direct AI projects by Teknion.
  • Creation and maintenance of AI product related client MSA documents/packages.
  • Creation and maintenance of AI related sales tools/documents.
  • Act as a product expert and support Teknion Sales on complex Architectural Interiors projects, as required.
  • Reviews installation plans for special conditions, including site checks, as required for all Teknion direct projects (mockups, showrooms, tradeshows, client).
  • Coordinates renderings and mock-ups as necessary.
  • Attends project/construction meetings as directed, on Teknion direct projects.
  • Provides product application solutions, conferring with the AI Sales Support Specialist Manager and the specials team.
  • As directed, liaises with Teknion Sales to discuss requirements, create specials and have drawings/specifications prepared, as required.
  • Work with Teknion Sales in the creation of the project milestone schedule for all Teknion direct projects(mockups, showrooms, tradeshows, client).
  • Assist Teknion Sales in liaising internally on project lead-times, mockups, specials and deficiencies for all Teknion direct projects (mockups, showrooms, tradeshows, client).
  • Understand and interpret the base building interface requirements as drawn on a base building plan including but not limited to elevations, door/hardware/finish schedules, specifications, reflected ceiling and electrical plans, etc.
  • Read and interpret AutoCAD drawings; identify potential issues and suggest product and/or process alternatives to resolve.
  • Act as a technical resource for Teknion Sales to assist with advanced knowledge of technical aspects of Architectural Interiors.
  • Collaborate internally with Teknion engineering and design to cover off all project requirements, presale.

Benefits

  • Culture of diversity and accessibility
  • Accommodations available on request for candidates taking part in all aspects of the selection process
  • Background checks consistent with Teknion's employment policies
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