Archery Technician

Bass Pro Shops • Rapid City, SD

8d • Onsite

About The Position

The Archery Technician performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers. This role supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. The technician will troubleshoot, diagnose, and tune all archery equipment to ensure it is safe and functioning properly, install accessory items on bows, and demonstrate products to customers. They will assist customers by answering specific technical questions to help them understand the operation of the unit and the work to be done or work already completed. Continuous technical training is expected to improve proficiency, quality of work, and achieve higher levels of product knowledge. The role also involves assisting with maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of all products including advertised items. Providing a legendary experience for every customer, every time by assisting customers in making buying decisions is key. This includes identifying and evaluating customers' needs, making product recommendations based on this analysis, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. Replenishing product on shelves as required per Merchandising guidelines, keeping the work area organized, clean, and well-stocked with supplies, and following all Company Policies and Procedures are also essential. Performs other duties, assignments, and responsibilities as needed.

Requirements

• Minimum Degree Required: High School Diploma or Equivalent
• 2+ years’ experience with bow set up
• Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
• Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
• Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
• Must be able to operate various equipment and tools including a bow press and chop saw.
• Instructs customers on safety, accessories, bow features and brand awareness.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
• Installs accessory items on Bows and demonstrates product to customers.
• Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
• Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
• Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
• Replenishes product on shelves as required per Merchandising guidelines.
• Keeps work area organized, clean and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Performs other duties, assignments and responsibilities as needed.
• ALL OTHER DUTIES AS ASSIGNED

Benefits

• Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED