Archery Technician - PT

Bass Pro Shops•Colorado Springs, CO

6d•$18 - $21•Onsite

About The Position

The Archery Technician performs various selling and customer service activities, including greeting and acknowledging customers, handling merchandise, providing information, assembling products, and offering direction and instruction. This role supports a strong commitment to customer service and ensures a pleasant shopping experience. The technician troubleshoots, diagnoses, and tunes archery equipment to ensure safety and proper function, installs accessory items, and demonstrates products. They assist customers by answering technical questions, providing information on product operation, and explaining work performed. Continuous technical training is expected to improve proficiency and product knowledge. The role also involves assisting with merchandise maintenance, including pricing, inventory accuracy, and product display. A key part of the job is providing an excellent customer experience by identifying customer needs, making product recommendations, and promoting company programs. Replenishing product on shelves, maintaining an organized and clean work area, and following company policies and procedures are also essential. The position may involve other assigned duties.

Requirements

High School Diploma or Equivalent
2+ years’ experience with bow set up
Must be able to perform bow set up for customers including draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instructs customers on safety, accessories, bow features and brand awareness.

Responsibilities

Greet and acknowledge all customers in a prompt and friendly manner.
Handle merchandise with care.
Provide information, assistance, assembly of products, and direction/instruction to customers.
Troubleshoot, diagnose, and tune all archery equipment to ensure it is safe and functioning properly.
Install accessory items on bows and demonstrate products to customers.
Assist customers by answering specific technical questions.
Continue technical training to improve proficiency, quality of work, and product knowledge.
Assist with maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of all products.
Identify and evaluate customers' needs and make product recommendations.
Promote programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenish product on shelves as required per Merchandising guidelines.
Keep work area organized, clean, and well stocked with supplies.
Follow all Company Policies and Procedures.
Perform other duties, assignments, and responsibilities as needed.