Archery Technician - PT

Bass Pro Shops•Colorado Springs, CO

10d•$18 - $21•Onsite

About The Position

The Archery Technician performs various selling and customer service activities, including greeting customers, handling merchandise, providing information, assisting with product assembly, and offering direction. This role supports a strong commitment to customer service and ensures a pleasant shopping experience. The technician troubleshoots, diagnoses, and tunes archery equipment to ensure safety and proper function, installs accessories on bows, and demonstrates products to customers. They also answer technical questions, provide product knowledge, and assist with merchandising tasks such as maintaining pricing, inventory accuracy, and product display. A key part of the role is providing a legendary customer experience by identifying customer needs, recommending products, and promoting company programs like CLUB Membership, VOC, and In-Store Pick-up. The technician will also replenish product on shelves, keep the work area organized and clean, and follow all company policies and procedures. Other duties as assigned may be required.

Requirements

Minimum Degree Required: High School Diploma or Equivalent
2+ years’ experience with bow set up
Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
Must be able to operate various equipment and tools including a bow press and chop saw.
Instructs customers on safety, accessories, bow features and brand awareness.

Responsibilities

Performs various selling / customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, assembly of products and direction / instruction to customers.
Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
Installs accessory items on Bows and demonstrates product to customers.
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
Replenishes product on shelves as required per Merchandising guidelines.
Keeps work area organized, clean and well stocked with supplies.
Follows all Company Policies and Procedures.
Performs other duties, assignments and responsibilities as needed.