Archery Technician
About The Position
The Archery Technician performs various selling and customer service activities, including greeting and acknowledging customers, handling merchandise, providing information, assistance, product assembly, and direction. They are responsible for troubleshooting, diagnosing, and tuning archery equipment to ensure safety and proper function. The role involves installing accessories, answering technical questions, and continuously improving product knowledge through training. Additionally, the technician assists with inventory management, product display, and merchandising. A key part of the role is providing excellent customer service by identifying customer needs, recommending products, and promoting company programs. The technician also replenishes product on shelves, maintains an organized and clean work area, and follows all company policies and procedures.
Requirements
- Minimum Degree Required: High School Diploma or Equivalent
- 2+ years’ experience with bow set up
- Must be able to perform bow set up for customers including but not limited to; draw length, identifying eye dominance, and determining draw weight.
- Must be able to perform bow assembly and accessory installation such as kisser button, peep sights, D loop, knock location, and scope installation.
- Knowledge of arrow set up to include but not limited to; arrow length, spine, and insert installation.
- Must be able to operate various equipment and tools including a bow press and chop saw.
- Instructs customers on safety, accessories, bow features and brand awareness.
Responsibilities
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Troubleshoots, diagnoses, and tunes all archery equipment to make certain it is safe and functioning properly.
- Installs accessory items on Bows and demonstrates product to customers.
- Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already completed.
- Continues technical training to improve proficiency, quality of work and to achieve higher levels of product knowledge.
- Assists with maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all products including advertised items.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
- Replenishes product on shelves as required per Merchandising guidelines.
- Keeps work area organized, clean and well stocked with supplies.
- Follows all Company Policies and Procedures.
- Performs other duties, assignments and responsibilities as needed.
- ALL OTHER DUTIES AS ASSIGNED
Benefits
- Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
