Arcade/ Lockers /Mobility Manager- Theme Park
About The Position
Work doesn't have to be boring, come have fun with us! VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team. Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.
Requirements
- Bachelor's degree required (Business, Logistics, Engineering, etc.) or 4+ years of Management experience preferably in the Amusement Industry or related field
- Detailed oriented and process driven with excellent management skills
- Excellent verbal and written communication skills
- Demonstrates a professional attitude in a fast-paced environment
- Tech-savvy and mechanically inclined
- Delivers exceptional customer service with a professional demeanor
- Proficient in Microsoft Office products
- Able to work a flexible schedule including nights, weekends, and/or holidays
Responsibilities
- Manages service delivery and builds a scalable, efficient, and well-trained team responsible for servicing and maintaining amusement equipment located at the resort
- Provides training and support to the team on daily operations, customer service, safety requirement and maintenance routines
- Develops operational policies, procedures, and workflows that lead to efficient and effective operations of the team
- Ensures compliance to all company and customers' safety standards
- Exhibits excellent customer service to address service issues or concerns
- Completes and manages budgets and costs associated with servicing and maintaining equipment
- Forecasts and control labor cost on a weekly, monthly, and annual basis
- Complete inventories and ensure adequate parts, supplies, and prizes are ordered as needed while following budgeting guidelines
- Ensures staff maintains a professional appearance by adhering to dress code policy
- Promotes and increases arcade visits by ensuring cleanliness and proper maintenance routines
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- 401(k) retirement plan with employer match (Roth and Traditional Options)
- Basic Life/AD&D
- Voluntary Life/AD&D
- Company paid Short-Term Disability
- Company paid Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
