Arcade Attendant - Part Time - 16 Years Old+

Sheboygan Resort Operat•Sheboygan, WI

3d•Onsite

About The Position

Blue Harbor Resort is seeking a friendly, energetic, and dependable Arcade Attendant to join our Waterpark team. This position is ideal for someone who enjoys working with families and children, providing excellent guest service, and creating a fun and welcoming environment. As an Arcade Attendant, you’ll help guests enjoy the Pier Fun Zone Arcade by assisting with game cards, answering questions, maintaining the arcade area, monitoring equipment, and helping guests redeem their earned credits for prizes. You’ll play an important role in creating a positive and memorable experience for guests of all ages.

Requirements

Friendly, outgoing, and guest-focused personality
Strong communication and interpersonal skills
Ability to work effectively with children, families, and guests of all ages
Dependable attendance and reliability
Ability to remain calm and professional in a busy environment
Strong attention to detail and ability to follow established procedures
Ability to work flexible schedules, including evenings, weekends, holidays, and peak vacation periods
Ability to work independently while also contributing to a team environment

Nice To Haves

Basic computer or point-of-sale skills preferred
Previous customer service, hospitality, retail, or recreation experience preferred but not required
High School diploma or equivalent preferred

Responsibilities

Provide friendly, welcoming, and professional service to all arcade guests
Assist guests with purchasing, loading, and using arcade game cards
Explain arcade games, card systems, prize redemption, and general arcade procedures
Assist guests with questions or issues involving arcade games and equipment
Monitor arcade machines and notify leadership or maintenance of equipment issues
Keep the arcade clean, organized, safe, and inviting throughout the shift
Regularly inspect the arcade area for cleanliness, safety concerns, and guest needs
Assist guests with prize redemption and maintain an organized prize area
Restock and organize prizes and supplies as needed
Monitor inventory of prizes, cards, and other arcade supplies
Follow established procedures for handling arcade cards, credits, prizes, and transactions
Assist with opening and closing procedures for the arcade
Follow daily operating schedules and ensure games and kiosks are properly shut down at closing
Communicate equipment problems, guest concerns, and other operational issues to leadership
Assist with maintaining a safe environment for children and families
Follow all Waterpark and resort safety procedures
Work collaboratively with Waterpark and other resort team members
Maintain awareness of guests who may need assistance or additional support
Handle guest concerns professionally and seek assistance from leadership when needed
Follow all company policies, including uniform and appearance standards
Complete additional duties as assigned by Waterpark leadership