ARC Outreach Practitioner II
About The Position
ARC Outreach Practitioner II Access and Recovery Center (ARC) Outreach is a wraparound service integrating ARMHS, and/or Outreach services with clients. This position is responsible for providing client engagement and direct client services and interventions through ARC Outreach. Additionally, this position provides access coordination through a seamless progression for individuals entering services by guiding them through the intake process, supporting consistent engagement, and rapidly addressing barriers to access. This role is focused on acting as a bridge between initial contact and long-term care coordination. It also provides basic needs support and referrals in community settings, Community Support Programs/drop-in spaces, and places not meant for habitation. This is executed by exercising a person-centered approach to client support and services, performing assessments, providing education, promoting healthy lifestyles, facilitating individual and/or group meetings, clear and timely documentation and delivering individualized plan of care consistent with client goals and objectives.
Requirements
- Passing all background and credentialing requirements for facility and position
- The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
- Must have a valid and current driver’s license and auto insurance, if applicable.
- Bachelor’s degree in a behavioral science/related field and proof of 4,000 hours of experience in the delivery of services to people with mental illness; OR Master’s Degree in behavioral science or related field
- In lieu of a bachelor’s degree in a behavioral science/related field, proof of 10,000 hours of experience in the delivery of services to people with mental illness.
- Must be free of chemical use problems for at least two years immediately preceding their hiring and must sign a statement attesting to that fact, if applicable.
- Upon hire must earn certification in First Aid.
- Upon hire and prior to independently working with clients, must receive CPR training.
- Upon hire must earn certification in CPR as required by program and division guidelines.
Responsibilities
- Build and maintain therapeutic, person-centered relationships that promote client recovery and goal attainment.
- Maintain regular, active contact with clients to support service utilization and evaluate progress.
- Provide skill-building, teaching, and coaching aligned with client treatment plans and goals.
- Facilitate and conduct individual services addressing mental health, behavioral, and wellness needs; provide group interventions as applicable.
- Deliver crisis intervention and de-escalation strategies to ensure client and program safety.
- Guide clients through processes related to accessing services, resources, and benefits.
- Manage and track internal and external referrals from the evaluation process.
- Facilitate and coordinate connections to services, including “hand-off” to long-term care coordination teams.
- Maintain communication with individuals and service providers to ensure successful initiation of services.
- Document all client interactions, services, and interventions in the Electronic Health Record (EHR) or designated systems according to program standards.
- Maintain accurate, timely case notes and ensure all activities are properly recorded and compliant.
Benefits
- Up to 112 hours of Paid Time Off (PTO)
- Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements
- Up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire).
- 403(b) Retirement Savings Plan with a 3% employer-match
- Multiple health and dental insurance plan choices available
- Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
- Employer-paid Short & Long-Term Disability Insurance & Life Insurance
- Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
- Eligibility for state and federal loan forgiveness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
