ARC Outreach Practitioner I or II

People Incorporated Mental Health Services • Minneapolis, MN

3d • $23 - $26 • Onsite

About The Position

ARC Outreach Practitioner I or II Access and Recovery Center (ARC) Outreach is a wraparound service integrating ARMHS, and/or Outreach services with clients. This position is responsible for providing client engagement and direct client services and interventions through ARC Outreach. Additionally, this position provides access coordination through a seamless progression for individuals entering services by guiding them through the intake process, supporting consistent engagement, and rapidly addressing barriers to access. This role is focused on acting as a bridge between initial contact and long-term care coordination. It also provides basic needs support and referrals in community settings, Community Support Programs/drop-in spaces, and places not meant for habitation. This is executed by exercising a person-centered approach to client support and services, performing assessments, providing education, promoting healthy lifestyles, facilitating individual and/or group meetings, clear and timely documentation and delivering individualized plan of care consistent with client goals and objectives.

Requirements

• Master’s degree in a behavioral science or related field; OR Bachelor’s degree in a behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR Has completed 30 semester hours or 45 quarter hours in behavioral science or a related field and: Has proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR Has 2,000 hours of experience in the delivery of services to people with mental illness; OR Has 2,000 hours of experience in the delivery of services to people with traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects; OR Is fluent in the non-English language of the cultural group to which 50% of the practitioner’s clients; OR Has a high school diploma and 4,000 hours of experience in the delivery of services to people with Mental illness; OR Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects; OR Has a high school diploma and 2,000 hours of experience in the delivery of services to people with: Mental illness, emotional disturbance, or substance use disorder, and receives clinical supervision from a mental health professional once a week until 4,000 hours of experience is met; OR Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects and receives clinical supervision from a mental health professional once a week until 4,000 hours of supervised experience is met; OR Is currently enrolled in a graduate level behavioral sciences program at an accredited college or university and is formally assigned to the program for clinical training.
• Bachelor’s degree in a behavioral science/related field and proof of 4,000 hours of experience in the delivery of services to people with mental illness; OR Master’s Degree in behavioral science or related field
• In lieu of a bachelor’s degree in a behavioral science/related field, proof of 10,000 hours of experience in the delivery of services to people with mental illness.
• Must be free of chemical use problems for at least two years immediately preceding their hiring and must sign a statement attesting to that fact, if applicable.

Nice To Haves

• Master’s degree in a behavioral science or related field
• Bachelor’s degree in a behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields
• 2,000 hours of experience in the delivery of services to people with mental illness

Responsibilities

• Build and maintain therapeutic, person-centered relationships that promote client recovery and goal attainment.
• Maintain regular, active contact with clients to support service utilization and evaluate progress.
• Provide skill-building, teaching, and coaching aligned with client treatment plans and goals.
• Facilitate and conduct individual services addressing mental health, behavioral, and wellness needs; provide group interventions as applicable.
• Deliver crisis intervention and de-escalation strategies to ensure client and program safety.
• Guide clients through processes related to accessing services, resources, and benefits.
• Manage and track internal and external referrals from the evaluation process.
• Facilitate and coordinate connections to services, including “hand-off” to long-term care coordination teams.
• Maintain communication with individuals and service providers to ensure successful initiation of services.
• Document all client interactions, services, and interventions in the Electronic Health Record (EHR) or designated systems according to program standards.
• Maintain accurate, timely case notes and ensure all activities are properly recorded and compliant.

Benefits

• Up to 112 hours of Paid Time Off (PTO)
• Up to 48 hours of Earned Sick and Safe Time (ESST)
• Up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire)
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level