AR Specialist
PT Solutions•,
•$18 - $23•Onsite
About The Position
The Accounts Receivable Specialist supports PT Solutions by playing a key role in the revenue cycle process, by collecting debts from patients. This is a customer service position with heavy call volume.
Requirements
- Ability to type 60 words per minute preferred.
- Great customer service skills.
- Strong interpersonal, oral (includes telephone skills) and written communication skills.
- Good organizational skills and an ability to prioritize to meet deadlines.
- Understanding of medical reimbursement and terminology preferred
- Working knowledge of all standard office equipment.
Responsibilities
- Review and assess adjudicated claims for timely and proper payment of outstanding balances.
- Research, correct, and resubmit or reprocess unpaid claims as necessary
- Verify validity of account balance by researching, reviewing and ensuring accuracy of payment and adjustment posting
- Identify liability with guarantor and transfer balances timely and appropriately
- Review and interpret Explanation of Benefits (EOB) for denials and underpayment of codes
- Meet productivity goals/benchmarks as set and communicated by Billing Manager
- Serve as primary customer service representative for patient inquiries/calls
- Maintain confidentiality of patient information
- Work collaboratively with other Coding, Billing, Front desk and departments as needed
Benefits
- Industry-leading professional development opportunities
- Ongoing evidence-based clinical education
- Dedicated mentorship opportunities
- APTA-accredited Orthopaedic Residency Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
