AR Specialist

Johnstone Supply LLC•Cranford, NJ

1d•$23 - $26•Hybrid

About The Position

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Requirements

High school diploma or equivalent plus 3+ years of relevant accounts receivable experience, preferably in a fast-paced environment.
Experience using ERP systems preferably in a distribution or manufacturing setting.
Ability to form relationships with customers and co-workers.
Strong customer service skills.
Proficiency with Microsoft Office products (especially Excel).
Experience using Formstack or similar automation tool.
Ability to use internal and vendor websites to assist with problem resolution.
Strong organizational, analytical and project management skills.
Detail orientated, proactive, and driven to execute high quality work on time.
Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
Excellent oral and written communication skills.
Ability to use good judgment and discretion with highly confidential information.
Ability to work independently while keeping manager and management team informed in an appropriate and timely manner.

Nice To Haves

Bilingual is a plus.

Responsibilities

Sets up new customer accounts.
Posts customer cash receipts to proper accounts in ERP system.
Prepares daily bank deposit slips.
Responsible for contacting assigned customers regarding past due invoices.
Approves the release of sales orders based on customer credit status.
Research customer payment discrepancies and makes necessary adjustments.
Obtains proper sales tax exemption documentation.
Processes customer credit card payments on account.
Provides customer month end balance information to affiliated credit group.
Assists with running monthly customer statements.
Performs customer account maintenance.
Posts daily branch cash reports and researches any differences.
Responds to customer and employee inquiries.
Assists with special projects as required.
Performs all other duties as assigned.

Benefits

Competitive wage
Health and wellness benefits
Medical coverage
Dental coverage
Vision coverage
Options for supplemental care
Competitive Paid Time Off (PTO)
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Paid Parental Bonding Time
Employer subsidized medical, dental, and vision plans
Employer paid life insurance
Employer paid short-term disability
Voluntary long-term disability
Voluntary accident insurance
Voluntary critical illness insurance
Voluntary hospital indemnity insurance
24/7 Access to virtual care/telehealth options
Health Savings Account (HSA) with employer contribution
Flexible spending accounts (FSA)
Wellbeing program with opportunity to earn reduced medical costs
Employee Assistance Program (EAP) for you, and your family
Tuition reimbursement
Employee referral bonus program
Employee service milestone recognition program