AR Specialist - On-site (ARSPC-03)

New Freedom's Career•Phoenix, AZ

13d•Onsite

About The Position

We’re looking for a detail-driven, analytical, and highly accountable AR Specialist to join our Finance & Accounting team. In this role, you’ll help protect and strengthen the revenue cycle by managing payer follow-up, resolving claims and reimbursement issues, and ensuring timely, accurate revenue collection. You’ll work closely with payers and internal teams to research denials, reconcile underpayments, identify trends, and support process improvement efforts that directly impact cash flow and operational performance. This role is ideal for someone who: Enjoys digging into claims, denials, reimbursement data, and payer trends to solve problems and improve outcomes Thrives in a fast-paced, deadline-driven environment where accuracy, focus, and follow-through matter Brings strong behavioral health or healthcare billing knowledge and understands how details affect the bigger revenue picture Can work independently while also partnering effectively with billing, intake, clinical, authorization, and revenue cycle teammates Communicates clearly and professionally, especially when escalating issues, clarifying claim details, or identifying reimbursement risk Takes pride in owning a workload, spotting patterns, and helping improve the efficiency and accuracy of revenue cycle operations

Requirements

The ability to adapt and work effectively in a fast-paced environment with changing priorities while maintaining attention to detail
The ability to collaborate effectively within a team while also working independently and taking initiative when needed
Strong communication, prioritization, organization, time-management, critical-thinking, and problem-solving skills
Professional communication skills and the ability to work cooperatively across internal departments
Intermediate to advanced computer proficiency, including Excel, Word, Outlook, Teams, internet-based tools, and Electronic Health Record (EHR) systems
Knowledge of behavioral health billing, including AHCCCS/Medicaid, CMS guidelines, and applicable billing, coding, and compliance standards
A minimum of five (5) years of claims and billing submission experience in a behavioral health or healthcare setting, or an equivalent combination of education, training, and experience
A high school diploma or GED

Nice To Haves

Experience submitting claims through a third-party clearinghouse or billing system
Experience researching and resolving denied, underpaid, or unpaid claims
Familiarity with analyzing AR data, payer responses, or reimbursement trends to support revenue cycle performance

Responsibilities

Managing back-end revenue cycle activities, including payer follow-up, denial management, research, and reimbursement issue resolution
Reviewing billing and claims for accuracy, completeness, and compliance before and after submission
Submitting claims to appropriate payers and following up on unpaid, underpaid, or denied claims in a timely and effective manner
Confirming that reimbursement received is accurate and identifying discrepancies that affect revenue integrity or cash flow
Analyzing AR data, claims activity, payer responses, and reimbursement trends that affect charges, coding, collections, and account aging
Reviewing system data and reports to identify issues, inefficiencies, and patterns impacting revenue cycle performance
Partnering with the AR Lead, Revenue Cycle Manager, and Billing team to share insights and support process improvements
Maintaining knowledge of billing and coding requirements, HIPAA, behavioral health/healthcare regulations, payer policies, and reimbursement rules
Monitoring health plan response files and ensuring claims, payments, and adjustments are accurately reflected in billing and AR systems
Collaborating across billing, intake, clinical, and authorization teams to obtain or clarify information needed to resolve claim issues efficiently
Managing assigned workload with strong organization, productivity, accuracy, and accountability