AR Manager (Remote Role)

Olaplex

16h•$120,000 - $130,000•Remote

About The Position

OLAPLEX is hiring an AR Manager who will be responsible for managing the in house day-to-day high-volume AR operations. Our ideal candidate for this role will be someone who has experience leading a Receivables department, and someone who is an invoicing subject matter expert with extremely high attention to detail. They must also have a laser focus on executional excellence and be experienced in handling high transaction volumes in a fast-paced environment.

Requirements

4-year college degree with accounting course work
Functional Accounting knowledge
3-5 years previous AR/Billing, Credit & management experience
Significant NetSuite experience
Experience using various vendor portals including Amazon Vendor Central
Experience working in invoicing and payments in a high-volume transactional manual business.
Exceptional attention to detail with a pride for executional excellence.
Ability to stay calm under pressure and manage high volumes of transactions daily
Must be capable of prioritizing daily workloads, knowing which issue to tackle next based on the urgency of the task.
Excellent communication skills
Advanced Excel skills
Ability to meet monthly and quarterly deadlines
Ability to support external audit requests
Familiar with foreign customers/currencies and billing/tax requirements

Nice To Haves

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Responsibilities

Manage the AR team (a mix of FTE and contractors) and lead all AR functions within the company
Ensure accurate and timely invoicing of customers
Ensure timely and accurate application of cash
Manage a company inbox for customer invoicing questions
Develop and maintain detailed standard operating procedures for accounts receivable and business partners
Liaison between multiple departments (FinOps, Sales, Operations, Etc.) in all AR matters
Attend customer onboarding calls to identify and understand billing requirements and develop solutions for complex customer requirements
Be the point of contact for related issues (setting up new processes, maintaining financial SOPs, and auditing current processes to ensure accurate invoicing)
Collaborate with partners to investigate root causes and resolve customer AR issues
Resolve collection issues by examining customer payment plans (net terms), payment history, and line of credit amount
Manage customer outreach to obtain overdue payment when necessary
Maintain internal controls and documentation and assist with year-end audit requests
Develop bad debt processes and procedures along with the necessary escalation practices
Verify the validity of account discrepancies by acquiring and investigating information from billing, collections, account management, and the customer
Spread standard methodologies across accounts, teams, and verticals
Develop reporting and forecasting for AR related KPIs
Prepare journal entries and account reconciliations as needed
Maintain regular meetings with AR team to discuss current trends and brainstorm solutions to ad-hoc issues

Benefits

The annual base pay for this position is $120,000 - $130,000 with eligibility for an annual bonus.
Competitive compensation
Flexible paid time off
11 paid holidays
Flexible work schedules
Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families
Company Paid Employee Life Insurance
Optional additional Life Insurance
Short and Long-Term Disability Coverage Options
Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
Roth and 401k plans: 100% match up to the first 4% and is immediately vested
Career development is as important to us as we know it is to you!
Our culture has an “attitude of gratitude” and a shared passion for our brand.
Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
Twenty (20) free products per year, plus a friends and family discount.