AR Follow up Specialist

Georgia Spine & OrthopedicsRoswell, GA
Onsite

About The Position

Georgis Spine & Orthopaedics is a Comprehensive Spine and Orthopedics Care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach. We are a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients while having a great time working together. We are seeking a highly organized and detail-oriented AR follow-up Specialist to join our team in our Roswell HQ office. As an AR follow-up Specialist, you will follow up on unresolved claims to collect payments.

Requirements

  • Candidates must be able to work from 9 am - 6 pm.
  • Excellent verbal communication skills are a must.
  • Problem-solving, research, organization, detail-oriented
  • 2+ years of Office experience in which problem-solving and research were major keys to success.
  • Able to work independently, identify patterns, and make informed decisions
  • Correctly identifying root causes to determine appropriate actions and outcomes
  • Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes

Nice To Haves

  • Medical billing certification is a plus.
  • Knowledge of the PI process is a plus.

Responsibilities

  • Follow-up on patient balances as assigned, will include contacting the patient to collect on balances and/or setting a payment plan.
  • Following up on unresolved claims to collect payments from any responsible parties.
  • Make phone calls to check on the status of the cases.
  • Identify why the payment has not been received from the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balances
  • Running credit card payments.
  • Other duties as assigned or requested

Benefits

  • Great benefits package including medical, dental, vision, and multiple add-ons available.
  • Paid time off
  • Paid holidays
  • Mileage reimbursement and travel stipends available
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