AR Follow Up Associate

TEKsystems

3d•Onsite

About The Position

We are seeking an AR Follow‑Up Associate to support accounts receivable operations related to resident care services in a professional healthcare environment. This role is responsible for billing accuracy, collections, follow‑up, cash posting, and reimbursement activities across multiple payer types. The ideal candidate has strong healthcare AR experience, attention to detail, and is comfortable working in a structured, fast‑paced setting.

Requirements

2+ years of healthcare accounts receivable experience, including billing, collections, or AR follow‑up
High school diploma or higher required
Working knowledge of billing, collections, and cash posting in a healthcare provider environment
Experience with Medicare, Medicaid, and Managed Care strongly preferred
Familiarity with CPT and ICD‑10 coding
Knowledge of medical terminology
Experience with CMS‑1500 and UB‑04 claim forms
Understanding of federal, state, and third‑party claims submission, denials, and reimbursement practices
Proficiency in Microsoft Office (Excel, Word, Outlook)

Nice To Haves

Experience with Vision or other medical practice management systems preferred

Responsibilities

Perform accurate pre‑billing review, billing, follow‑up, and cash posting within assigned functional areas
Conduct admissions and census review
Complete triple‑check claim validation prior to submission
Handle billing across all business lines
Perform third‑party and private pay follow‑up
Post cash, denials, contractual allowances, write‑offs, and payments using EOBs and Remittance Advice
Resolve credit balances, refunds, and misapplied cash
Complete resident final billing
Support Customer Service / AR Help Desk requests
Assist with month‑end close activities
Translate internal charge files into appropriate billing formats for electronic and manual claim submission
Perform follow‑up and collections on outstanding balances
Document account activity clearly, outlining actions taken and next steps
Initiate appeals, corrected claims, and medical record submissions for denied or requested claims
Research denials, rejections, and reimbursement discrepancies