AR Customer Service Specialist, 250 E Liberty, 8:00a-4:30p

UofL Health • Louisville, KY

2d • Onsite

About The Position

Job Description: The Accounts Receivable Customer Service Correspondence Specialist answers incoming telephone calls from patients, insurance companies, physician offices and others regarding questions on hospital accounts. The employee assists patient/guarantor/insurance companies on inquiries of a patient account and resolution. They complete requests received (via telephone or written correspondence) for items such as summary or itemized statements of charges, faxing UB forms and forwarding medical records to Health Information Management(HIM) Department Additional Job Description: UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Please login into Workday and search for Job Hub.

Responsibilities

• answers incoming telephone calls from patients, insurance companies, physician offices and others regarding questions on hospital accounts
• assists patient/guarantor/insurance companies on inquiries of a patient account and resolution
• complete requests received (via telephone or written correspondence) for items such as summary or itemized statements of charges, faxing UB forms and forwarding medical records to Health Information Management(HIM) Department

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed