AR/Collections Specialist

Aston Carter • Dallas, TX

5d • $27 - $29 • Hybrid

About The Position

The Collections Specialist will play a critical role in a fast-paced, goal-oriented collections department, focusing on ensuring timely collection calls and correspondence. The role also involves providing customer service for collection issues, processing customer refunds, reviewing account adjustments, resolving client discrepancies, and managing short payments.

Requirements

• Proficiency in accounts receivable management.
• Experience with aging reports and accounting reconciliation.
• Strong communication skills for effective customer interaction.

Nice To Haves

• Experience in B2B environments.

Responsibilities

• Monitor and maintain assigned accounts, ensuring reduction of delinquency.
• Conduct collection calls and correspondence daily.
• Process account adjustments, small balance write-offs, customer reconciliations, and credit notes.
• Collaborate with various internal groups to expedite the collection process.
• Communicate and follow up effectively with customers regarding their accounts.
• Establish and maintain effective and cooperative working relationships with customers, asset managers, and property operation teams.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed