AR Cash Applications Specialist - Hybrid

Traffic and Parking Control Co•Milwaukee, WI

3d•Hybrid

About The Position

The Accounts Receivable Cash Applications Specialist is responsible for the accurate and timely application of customer payments to open receivables, resolving payment discrepancies, and supporting the month-end close. This role partners closely with Collections, Customer Service, and Sales to ensure customer accounts are current and cash is properly recorded in accordance with company policies and internal controls.

Requirements

High school diploma or equivalent required; associate degree in Accounting, Finance, or Business preferred.
2+ years of experience in accounts receivable, cash application, or related accounting operations.
Working knowledge of AR processes, payment methods, and basic accounting principles.
Proficiency with Microsoft Excel (filters, pivot tables, lookups) and ability to learn new systems quickly.
Experience working in an ERP system (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) and/or lockbox platforms.
Strong attention to detail, data accuracy, and ability to manage high-volume, deadline-driven work
Ability to communicate clearly with customers and internal teams to resolve discrepancies.
Analytical problem-solving and reconciliation skills
Strong organization and time management; ability to prioritize competing requests
Customer-focused communication and professional follow-up
Comfort working with large datasets and multiple sources of remittance information
Continuous improvement mindset; ability to document processes and suggest controls
Ability to work independently and as part of a team

Responsibilities

Apply customer payments daily (ACH, wire, credit card, lockbox, checks) to the appropriate invoices in the ERP system, ensuring accuracy and completeness.
Download and reconcile bank activity to daily cash receipts; prepare cash posting batches and supporting documentation.
Research and resolve unapplied cash, short pays, overpays, duplicate payments, and other variances; coordinate with customers and internal stakeholders to obtain remittance details.
Process and reconcile lockbox files, EDI 820/835 remittances, and customer portals as applicable.
Maintain accurate records of cash application, adjustments, and account activity; ensure proper audit trail and adherence to internal controls (e.g., segregation of duties).
Support AR aging accuracy by clearing misapplied payments and ensuring invoices are properly matched.
Prepare and post approved adjustments (write-offs, discounts, deductions) in accordance with policy; route items requiring approval to appropriate owners.
Assist with month-end close activities, including cash reconciliation, reporting, and support for AR-related journal entries as assigned.
Respond to internal and external inquiries regarding payment status, account balances, and remittance applications.
Identify opportunities to improve cash application efficiency and accuracy; support process documentation and standard work.
Support special projects such as ERP upgrades, bank transitions, lockbox implementations, and automation initiatives.