AR Auditor

A. Duie Pyle, Inc.•West Goshen Township, PA

About The Position

The AR Auditor is responsible for handling multiple daily reports in order to credit qualify Customers, confirm billing information and ensure invoicing accuracy. The AR Auditor also provides Collection & Admin support to the AR Team.

Requirements

HS Diploma or equivalent
3-5 years experience in Billing, Collections or Customer Service
Proficiency in Direct Bill & Freight Payment collections for proper understanding of Customer billing requirements.
Strong analytical and time management skills
Professional written and verbal communication skills
Knowledge of MS Office, especially Outlook, Excel, and Word
Ability to multitask and prioritize in a fast paced environment with strong attention to detail

Responsibilities

Review daily shipments that do not meet approved credit criteria and identify accounts that need to be linked to valid accounts. Update the current shipment and the customer masterfile to prevent recurrence of the issue.
Distribute the Driver Collect report to the team upon audit completion.
Make arrangements for customers who do not meet credit criteria to pay in advance of shipment completion.
Advise the assigned AR Representative of any Bad Credit shipments which need to be
Contact customers for proper billing instructions and shipment terms verification.
Evaluate credit worthiness of new and existing accounts by reviewing payment trends, credit reports, credit references, and the internet. Update the credit information in the customer masterfile and properly document notes in the system.
Communicate with the appropriate Partner Carrier when a billing discrepancy exists on an interline s
Follow up as needed to resolve any discrepancies prior to
Update the customer masterfile as it relates to loading of billto accounts per information provided by Sales, Pricing, Customers and AR representatives
Work with AR and Billing Leadership to set up customer specific audits when
Scan pertinent billing information into AR files.
Monitor incoming correspondence from internal and external customers, either handling or directing to the appropriate team or AR team member for
Interact with multiple internal teams in order to research and resolve Customer
Assist AR Leadership with reporting, projects and process improvement initiatives
Additional responsibilities as