AR Associate

Tree of Life Canada•Surrey, BC

8d•Onsite

About The Position

Tree of Life Canada ULC is seeking an AR Associate to maintain a portfolio of customer accounts and perform all corresponding duties required to maintain those accounts and balances up to a stipulated standard of performance. Duties include processing payments, credits, performing reconciliations, following up on claims and overdue accounts. All activities are expected to be consistent with Tree of Life Canada’s Mission, Vision, and Values. This role is for an existing vacancy.

Requirements

Post Secondary Degree or Diploma in Business Administration, Finance, Accounting or other related field.
Experience in Accounts Receivable or a Finance department required.
Ability to work with numbers, have analytical skills and high attention to detail.
Work with a sense of urgency coupled with an ability to meet deadlines with a high degree of accuracy.
Excellent customer service and problem resolution skills.
Ability to learn quickly.
Be comfortable with routine and repetitive work.
Have a high level of integrity, confidentiality, and accountability.
Desire to succeed with a strong work ethic and positive team attitude.
Ability to respond appropriately in pressure situations with a calm and steady demeanor.
Able to effectively communicate both verbally and in writing.
Proficient in MS Office (strong Excel skills).
Knowledge of general accounting principles, accounts receivable processes and systems.

Nice To Haves

Experience in working in financial systems (SAP advantageous).

Responsibilities

Maintain a portfolio of customer accounts and all corresponding duties required to maintain those accounts and balances up to a stipulated standard of performance.
Process payments and credits.
Perform reconciliations.
Follow up on claims and overdue accounts.
Prepare Bank Deposit and distribute to appropriate AR associates for posting.
Accurate and timely posting of daily EFT payments to customer accounts.
Release held Orders for customers throughout the day.
Call COD customers to arrange payments and release orders accordingly in a timely fashion.
Monitor and follow up customer Deductions and Short payments.
Monitor and collect past due accounts receivable by contacting customers via email and telephone.
Collaboration with Sales on weekly Deduction Tracker to reduce Outstanding Deductions.
Assist others in department as time and/or priorities demand.
Ensure all cash receipts and adjustments are completed for Month End.
Support in all functions of department and perform other duties and projects as requested.
Maintain good attendance, safe work practices and maintain safeguards of confidential company information.