Aquatics Supervisor - Shafter Aquatic Center

The Sports Facilities Companies•Shafter, CA
•Onsite

About The Position

The Aquatics Supervisor oversees daily aquatics operations at Shafter Aquatic Center, ensuring the aquatics area runs smoothly and offers patrons a safe, enjoyable environment. The role supervises aquatics staff, lifeguards, coaches, and swim instructors; coordinates aquatics events; maintains equipment; and addresses operational issues. The position reports to the General Manager and is full-time, non-exempt.

Requirements

  • Current American Red Cross Deep Water Lifeguard Training certification and First Aid and CPR/AED for Lifeguards certification, or ability to complete training and earn certification within 30 days of hire.
  • Ability to work with people from preschool age through adulthood.
  • Proven facility management experience, preferably in an ice arena or similar environment.
  • Flexible availability for nights, weekends, holidays, and long hours, with regular attendance.
  • Excellent verbal and written communication skills.
  • Ability to maintain focus in a high-volume, fast-paced environment.
  • Excellent guest service skills.
  • Detail-oriented, with strong organizational skills.
  • Ability to multitask and prioritize.
  • Ability to remain calm and focused in difficult and stressful situations.
  • Respectful and friendly conduct toward guests, visitors, spectators, leaders, and fellow team members.
  • Ability to work well with others.
  • Commitment to the safety and wellbeing of others.
  • Ability to work independently in a busy environment.
  • Ability to lift 50 pounds waist high.
  • Ability to stand for extended periods and work indoors and outdoors year-round.

Responsibilities

  • Provide courteous and friendly service to guests and staff.
  • Supervise and coordinate daily operations of the aquatics area.
  • Oversee coaches, private and group swim instructors, and lifeguards.
  • Assist with managing inventory of arena supplies, maintenance materials, and equipment.
  • Respond to guest concerns and direct them to the appropriate manager for resolution.
  • Enforce facility policies and procedures.
  • Maintain general knowledge of program options and facility events.
  • Assist other departments as necessary.
  • Respond to incidents, accidents, injuries, and altercations as needed.
  • Complete and file related paperwork.
  • Perform daily maintenance and upkeep of department equipment.
  • Assign duties to staff during shifts.
  • Inspect equipment and communicate repair or replacement needs to management.
  • Ensure health and safety standards are followed.
  • Open and close facilities.
  • Act as manager on duty as needed.
  • Communicate event setup and breakdown needs to the Aquatics Operations Manager, Aquatics Director, and General Manager.
  • Complete special projects, daily assignments, and other duties as directed by management.
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