Aquatics Manager

British Swim School•Beaverton, OR

3d•Onsite

About The Position

The Aquatics Manager is a key leadership role requiring a mandatory commitment of 28 to 32 hours per week. This position oversees day-to-day aquatic operations, lesson quality, and customer service across our West Portland Suburbs territory. Key priorities include enforcing brand and safety standards, managing and training instructors, handling parent communication, tracking certifications, and step-in teaching when necessary. Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Requirements

Must be able to commit to a minimum of 28 to 32 hours per week across our scheduled pool operational hours (including weekday evenings and weekends).
High school diploma or equivalent.
Strong customer service, interpersonal communication, and organizational skills.
Strong swimming abilities and comfort in and around the water.
Self-starter personality with leadership potential.
Willingness to complete all required British Swim School aquatics training and maintain certifications.
Reliable transportation to travel between pool locations within Portland Metropolitan Area.

Nice To Haves

Prior managerial or leadership experience.
Experience working with children or in youth athletics.
Previous experience as a Swim Instructor.
Possessing a current Lifeguard Certification (preferred, but can be obtained during paid training).

Responsibilities

Interview, hire, onboard, train, and schedule swim instructors.
Ensure all lessons follow the British Swim School curriculum and safety standards.
Teach swim lessons using positive reinforcement and step in for shift coverage as needed.
Maintain strong relationships with parents, address deck incidents, and liaise with host pool facilities.
Track instructor certifications and support ongoing staff skill development.