Aquatics Manager

Suncadia•Cle Elum, WA

4d•Onsite

About The Position

As the Aquatics Manager, you will provide leadership and general oversight of the Swim and Fitness Center, Nelson Farm Pool, member and guest check-ins, locker room area, and their associated staff. You will oversee daily operations and programming of the Swim and Fitness Center and Nelson Farm Pool and all its amenities, including facility housekeeping and maintenance. Using your creativity, you will develop and supervise aquatic programs and promote these programs to the membership and resort guests. Suncadia is a premier all-season resort, tucked away on the sunny slopes of the Cascade mountains, offering guests three distinctive choices in hotel, Inn, and private home accommodations. With over 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Requirements

Minimum of 2 years full-time supervisory experience in similar setting, preferably including membership sales
Valid US Driver's License
Ability to work a flexible schedule that may include evenings, weekends and holidays
Good communication, judgment and supervisory skills as well as the ability to direct and motivate members and Associates
Certification in CPR and First Aid is required
Proficiency in word processing/computer skills (Windows, Word, Excel, Springer Miller)
Excellent telephone skills
Energetic self-starter with strong work ethic
Ability to handle confidential information with discretion
Must be able to work well under pressure
Proven ability to meet and work with the public
Ability to engage in social conversation with members and guests to promote positive relations
Ability to prioritize and handle multiple tasks with a smile

Nice To Haves

Lifeguard experience is preferred but will train and will be a certified lifeguard
Able and willing to get AFO (Aquatics Facility Operator) certified within 90 days of hire

Responsibilities

Will be available to work front desk shifts and work weekends and holidays
Primary scheduler for line staff
Participates in hiring and training of all SFC/NFP associates
Provide support to the Lifeguard staff
Assists with the weekend and holiday balance of the pool chemicals and reporting of these per County regulations
Participates in the development and execution of all labor and expense budgets
Ordering and managing locker room amenities and general operating supplies
Coordinate the SFC/NFP, organizing, storage, inventory control, production, delivery, and facility flow of clean and dirt
Development and maintenance of standard operating procedures and emergency action plans manuals for all areas within the swim and fitness facility
Works with the Membership Department to maintain and keep accurate member records for the front desk staff at both SFC and NFP
Design, promote and assist with implementation of club special events. Focus on member and guest programs for aquatics
Work with Management for coordinating group facility usage
Understand and implement use of facility equipment/machinery with safety as a priority
Monitor daily, weekly or monthly facility maintenance of equipment/machinery
Attends weekly, monthly or quarterly team meetings
Create a safety awareness program for SFC/NFP and ensure member and associate safety in all areas of the club through property training
Maintains accurate retail billing records for accounting with legible handwriting
Works with engineering staff members to ensure facility is maintain at the highest standards possible, including meeting all state and federal regulations for pool chemicals and operation as well as a monthly walk-through of all aspects of the building (interior & exterior)
Acts as a liaison between Club members and Resort providing support as needed
Maintaining relationships between preferred vendors and resort departments, including acting as liaison for proposals, creating new offerings, transportation needs and ensuring guest satisfaction
Development and maintenance of standard operating procedures and emergency action plans manuals for all departmental areas of responsibility
Maintaining accurate records of attendance, registration, waiver forms, and cashiering that satisfies administrative and accounting needs and used for statistical analysis and forecast/budget process
Managing retail, inventory for all programs offered and general operating supplies
Institute safety regulations; maintain a safe and pleasant work environment; instill a safe work ethic in staff; establish safety guidelines for staff to follow before engaging in any type of program with guests; maintain a high level of safety and comfort for all guests during activities
Other duties as assigned