Aquatics Manager - Lifeguards & Safety

YMCA of Western North Carolina • Asheville, NC

1d • Onsite

About The Position

The Aquatics Manager creates a safe and positive atmosphere that welcomes and respects all individuals and promotes safety in accordance with YMCA policies and procedures. Builds positive relationships with members and program participants through effective listening and verbal skills and creatively finds ways to connect them to one another and the Y community. The Aquatics Manager ensures the quality of service and safety of all members and program participants within the pool area.

Requirements

• CPR and First Aid certifications required within 30 days of hire.
• Lifeguard Certification required within 30 days of hire.
• Ability to perform all necessary rescue and survival skills and all lifeguard prerequisite skills.
• Able to communicate verbally with good voice projection and clarity.
• Ability to direct department operations through volunteer development, staff supervision, development and monitoring of branch budget, marketing and public relations, and program development.
• Regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.)
• Remain alert without lapses in consciousness for extended periods of time.
• Lift 50+ lbs. from the floor and 200+ lbs. in rescue situations.
• Sit for extended periods of time, including in an elevated chair.
• Ascend and descend ladders.
• Communicate verbally with good voice projection and clarity.
• Hear noises and distress signals in an aquatic environment. (Significant background noise may exist in the aquatic environment.)
• Observe all areas of the aquatic area, including the pool deck, water surface, and pool bottom.
• Ability to stand for long periods of time.
• Bend or stoop to reach various height levels.

Nice To Haves

• Bachelor's degree in human services, social services, business, or equivalent is preferred.
• Directly relevant work experience will be considered.
• Two or more years of management experience preferably in a YMCA or other nonprofit agency.
• Team Leader certification is preferred, or obtain within two years from date of hire.

Responsibilities

• Lead efforts in recruiting, orientation, and on-site training of new lifeguard staff.
• Coordinate scheduling of all aquatic staff.
• Continually ensure that aquatic staff maintain required certifications and are aware of the expiration dates of their current certifications.
• Assist in or lead all required aquatic staff trainings and meetings.
• Perform and document drop drills and aquatic quick checks for aquatic team as needed.
• Coordinate scheduling of aquatic programming as needed and have fun developing and implementing new aquatics programs.
• Serve as a swim lessons instructor and lifeguard as needed.
• Manage pool rental scheduling, completion of paperwork, and set-up/break down.
• Perform daily office work as needed such as filing, copying, record keeping, and payroll completion.
• Ensure that all necessary paperwork and forms are available to and accurately completed by the aquatic staff.
• Champion the YMCA culture, continually provide outstanding customer service, and strive to develop committed participants, staff, and volunteers.
• Lead by example and work collaboratively with fellow YMCA aquatic staff.
• Initiate communication with aquatics leadership as necessary concerning program problems, personnel conflicts, and member concerns.
• Act as a role model for other staff in terms of preparedness, reactiveness, and performance.
• Support service line/department in actively working toward association-level objectives, as measured by identified goals/KPIs.
• Participate in the budgeting process within their service line/department and serve as a good steward of association resources.

Benefits

• medical, dental and vision insurance
• group life insurance
• long-term disability paid by the Y
• short-term disability, term life insurance and dependent life insurance is available for purchase
• generous paid time off
• retirement plan with employer contribution of 12% of salary (subject to eligibility requirements)
• free YMCA membership
• free afterschool childcare and summer day camp
• program discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager