Aquatics Manager
About The Position
Leading aquatic excellence in our community. Provide strategic and operational leadership for aquatic facilities, foster a culture of safety, service, and continuous improvement while enhancing member experiences and supporting the YMCA’s mission-driven impact. This role is ideal for a people-focused aquatics leader who excels at building teams, ensuring safety, and delivering exceptional member experiences. As an Aquatic Manager, you will lead the daily operations, staff, safety, and service excellence of YSIBC aquatic facilities, ensuring high-quality programs and exceptional experiences for members, guests, and employees.
Requirements
- Bachelor’s degree in Recreation Management, Aquatics, or equivalent long term work experience in aquatics field.
- 3+ years of experience leading aquatics, recreation, or service operations.
- Current National Lifeguard and Standard First-Aid certifications.
- Current CPR-C certification, within one year (facility specific standard).
- Expertise in aquatic safety, compliance, and operational excellence.
- Proven ability to lead, coach, and develop high-performing teams.
- Experience managing budgets, resources, staff scheduling, and service delivery.
- Strong communication, relationship-building, and customer service skills.
- Three professional references
- A satisfactory Criminal Record Check Check/Vulnerable Sector Search. The YMCA will provide applicable instructions and paperwork.
Nice To Haves
- Values-driven and community-minded, with a genuine commitment to creating inclusive, welcoming spaces where everyone can belong, grow, and thrive.
- A people-first leader who builds trust, develops others, and fosters a positive, accountable team culture.
- Collaborative and service-oriented, working effectively with colleagues, members, and community partners to create exceptional experiences.
- Passionate about making an impact, using your leadership to advance the YMCA's mission of strengthening communities and supporting the health and well-being of individuals and families.
Responsibilities
- Lead safe, high-performing aquatic operations that deliver exceptional experiences for members, guests, and staff.
- Develop, coach, and inspire aquatics teams to achieve excellence in service, safety, and program delivery.
- Ensure compliance with all safety, health, and regulatory standards, fostering a culture of accountability and risk management.
- Create welcoming and engaging member experiences by proactively addressing needs, concerns, and opportunities for improvement.
- Drive continuous improvement initiatives that enhance program quality, operational effectiveness, and member satisfaction.
- Collaborate across departments to support seamless facility operations and strengthen community impact.
- Optimize staffing and resources to ensure reliable, efficient, and high-quality service delivery.
- Contribute to organizational growth and sustainability by identifying opportunities to increase participation, engagement, and revenue.
Benefits
- Paid vacation, wellness, and family responsibility days
- Extended health and dental benefits
- Membership to Y facilities for self and family
- Annual Y pension of 5% (after 2 years)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
