Aquatics Coordinator

Harry & Rose Samson Family Jewish Community Center • Whitefish Bay Campus, Milwaukee, WI, US, WI

6d • Hybrid

About The Position

The Harry & Rose Samson Family JCC is looking for a dynamic, highly organized Aquatics Coordinator to join our Aquatics Leadership Team. This hybrid role perfectly blends direct, hands-on deck work with program management. You will spend 30–35 hours a week in direct service; splitting your time between lifeguarding, providing top-tier swim instruction, and coaching. When you're not on the deck, you'll be taking ownership of our popular Private Swim program, supporting staff, and connecting with families. If you thrive in a fast-paced environment and want a leadership role where you still get to be a crucial part of daily pool operations, we want you on our team!

Requirements

• Minimum of 2 years of swim instruction and/or lifeguarding experience required.
• Current Lifeguarding (including Deep Water) with CPR/AED for Professional Rescuers and First Aid (or ability to obtain within 90 days of hire).
• Strong organization and time-management skills, excellent communication, and tech-savviness (proficiency with Microsoft Office, Google Workspace, or Traction Rec is a major advantage).
• A sharp, proactive problem-solver who can handle multiple priorities independently, maintain extreme focus while guarding, and give/receive professional feedback on a collaborative team.

Nice To Haves

• Experience with adaptive aquatics or competitive swim coaching is a huge plus!
• American Red Cross Lifeguard Instructor (LGI) and Water Safety Instructor (WSI) certifications.
• Bachelor’s degree preferred (or an equivalent mix of education and experience).

Responsibilities

• Maintain a Safe Pool Deck (Lifeguarding): Actively perform lifeguarding duties to ensure the safety and well-being of all members and participants. Enforce pool rules and American Red Cross safety standards with vigilance and professionalism.
• Lead the Private Swim Program: Take ownership of our private lessons! You’ll handle family communication, scheduling, lesson package management, and instructor pairing.
• Direct Service & Coaching: Beyond lifeguarding, you will provide high-quality swim instruction (group and private), swim team coaching, and teach American Red Cross certification courses.
• Support, Mentor & Train Staff: Assist the Assistant Aquatics Director with new hire onboarding. You'll play a key role in running new hire training and leading ongoing, engaging Lifeguard and Swim Instructor in-services.
• Keep Operations Flowing: Utilize CRM tools (Traction Rec) to manage enrollments, transfers, and refunds. Maintain accurate lesson rosters, track session completion data, and issue report cards.

Benefits

• Participation in a defined contribution 403(b) retirement plan, JCC contribution at 1 year of employment
• Paid time for vacation, personal or sick days
• Health, Dental, & Vision insurance coverage
• Paid observance of secular, religious, and floating holidays
• Life Insurance & Long-Term Disability at 1 year of employment
• 2-week sabbatical with stipend every 3 years of employment
• A commitment to professional development
• Complimentary Membership
• Exclusive Program Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree