Aquarium Floor Guide

Maritime Aquarium•Norwalk, CT
•Onsite

About The Position

The Maritime Aquarium’s Education Department is seeking educational guides to serve as Aquarium ambassadors. Guides provide knowledge and engagement that enhance guests’ experiences, working with people of all ages and abilities and sharing a passion for the environment and animals. The position involves engaging diverse audiences in different Aquarium settings and facilitating educational programs, demonstrations, tours, activities, and events. This is a part-time position paying $19.21 per hour. The required schedule includes Saturday and Sunday and availability for one weekday. The work is mainly indoors, with seasonal outdoor opportunities, in a fast-paced environment. Extended hours may sometimes be required, including weekends, holidays, early mornings, and some night programs.

Requirements

  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Comfortable working with a diverse population, including groups of children.
  • Comfortable and confident with public speaking and using microphones; able to communicate effectively in noisy, crowded situations.
  • Outgoing personality and enthusiastic, flexible attitude, with willingness to learn.
  • Ability to multitask and exercise good judgment.
  • Ability to work independently or with a supervisor to manage guest challenges and expectations.
  • Strong desire to provide exceptional guest experiences and share knowledge with guests of all ages and backgrounds.
  • Ability to work in a fast-paced environment.
  • Ability to stand for extended periods.
  • Ability to move large objects around the Aquarium.
  • Availability for two weekend days and at least one weekday per week.

Nice To Haves

  • Interpretive training and experience are preferred but not required.

Responsibilities

  • Work with diverse audiences in a variety of Aquarium settings.
  • Proactively greet guests and engage them in conversations and activities.
  • Facilitate programs and roving interpretation, including animal training and feeding demonstration talks.
  • Lead Aquarium tours and public engagement programs.
  • Engage guests at interactive touch-pool stations for Jellies, Sturgeon, Intertidal, Sharks, and Rays.
  • Present live animal encounters.
  • Facilitate mission celebration events, such as Earth Day and World Ocean Day.
  • Facilitate play in the Sea & Discover Zone, an early childhood space.
  • Oversee craft and other Aquarium interactive carts.
  • Lead birthday parties.
  • Participate in overnight program activities, including tours and crafts.
  • Provide hands-on guest engagement activities during special events.
  • Assist with the Aquarium’s teen volunteer program.

Benefits

  • Retirement benefits and plans
  • Paid sick time
  • Employee Assistance Program
  • Free single membership to the Maritime Aquarium
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