APS Investigator

Staffing Solutions Organization LLC (SSO)

1d • $47,800 - $54,150 • Hybrid

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Adult Protective Services (APS) Investigator – Region 3 (Southwest Indiana)
Work Environment: Primarily virtual with required onsite field investigations
Schedule: Full‑time, Monday–Friday
Travel: Up to 50% within assigned counties

Position Summary
SSO is seeking APS Assessors to support the Indiana Family & Social Services Administration. This role conducts investigations into allegations of abuse, neglect, and exploitation of endangered adults. Fieldwork is required, including onsite visits and travel within Region 3 counties.

Requirements

• Strong critical thinking skills and ability to interpret complex information.
• Strong organizational skills with the ability to manage multiple investigations simultaneously.
• Ability to work respectfully and professionally with individuals from diverse backgrounds.
• Strong interviewing and active listening skills.
• Ability to adapt quickly to policy and regulatory changes.
• Proficiency in MS Word, Excel, Outlook, and basic computer applications.
• Ability to collaborate effectively with all levels of staff and management.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Strong decision‑making ability with attention to detail and accuracy.
• 1+ year of experience in adult protective services, investigations, social services, human services, or law enforcement.

Responsibilities

• Investigate allegations of abuse, neglect, and exploitation of endangered adults.
• Conduct interviews, review records, and collaborate with investigative partners.
• Initiate and facilitate referrals to community services and resources.
• Document case activity, including case notes, safety plans, case planning, and final findings.
• Serve as the Priority A responder (within 24 hours of receipt) on a rotating basis for cases involving immediate harm.
• Respond to assigned investigations within required timelines.
• Review and respond to quality assurance evaluations and feedback.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level