APS INVESTIGATOR ADVANCED

Arizona Department of Administration•Chandler, AZ

3d•Hybrid

About The Position

The Department of Economic Security (DES) is seeking individuals committed to service, community, and teamwork to join their team and help Arizonans thrive. This position handles the most complex cases within Adult Protective Services (APS), including criminal activity, sexual assault, major financial fraud, and repeat perpetrator cases. It involves extensive coordination with various law enforcement and regulatory agencies. The role may offer remote work flexibility within Arizona, based on business needs and performance. The State of Arizona promotes a work culture of flexibility, autonomy, and trust, with many employees participating in the Remote Work Program.

Requirements

Applicable federal and state statutes, international agreements, regulations and policies related to assigned program duties.
DES rules, regulations, policies and procedures and the principles and practices of public administration
Interviewing techniques
Criminal laws related to elder abuse, financial exploitation.
Evidence gathering techniques
Research, methodology, project planning, development, organization and work flow techniques
Gathering, organizing, analyzing, interpreting and summarizing data and information from varied sources
Building and maintaining working relationships with other departments, outside representatives, community groups/leaders, and staff
Understand, interpret, apply, and implement complex federal, state, department, and legislative laws, rules, regulations, policies and procedures
Exercise a high degree of discretion, confidentiality, and independent judgment
Serve as subject matter expert related to programmatic duties
Manage and balance a full range of complex cases
Valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07
Valid driver's license
Successfully pass background and reference checks
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Nice To Haves

Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or closely related field AND at least 5 years of experience in investigations, including experience testifying in court, forensic interviewing, gathering evidence and coordination with other entities.
CFI (Certified Forensic Interviewer) certificate

Responsibilities

Assess and respond to allegations of the highest levels of abuse, sexual assault and abuse, neglect, and exploitation of vulnerable adults. Respond within approved time frames to cases deemed critical incidents.
Prioritize cases with the greatest risk, securing the necessary services and resources.
Review complex medical, police, fiduciary, financial, and social service records.
Identify patterns of behavior using available criminal records, data dashboards, and other research.
Review complex financial records and prepare extensive spreadsheets to identify fraud and/or exploitation.
Create a safety plan, refer to appropriate services and resources.
Maintain regular contact with vulnerable adults, guardians, fiduciaries, and caretakers to determine if there are ongoing risks to clients' safety and whether alleged perpetrators still have access to any vulnerable clients.
Organize, plan, and prioritize work; participate in staffing, hearings, and other meetings.
Coordinate with local police departments and the criminal justice branch of the attorney general's office to conduct parallel investigations for the best outcomes for clients.
Testify in court.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities