APS Care Coordinator

State of Utah Office of the Governor • Salt Lake City, UT

8d • $23 - $35 • Hybrid

About The Position

The Division of Aging and Adult Services (DAAS), within the Department of Health and Human Services (DHHS), is looking for a Care Coordination Caseworker Specialist I to support the Northern Utah area. This position will be based out of the DHHS Cannon building in Salt Lake City, or the DHHS Clearfield office; location will be based on successful candidates' location. Travel is required to counties in the northern area. The Care Coordinator provides access and guidance to services for vulnerable adults that have been reported to Adult Protective Services (APS). The Care Coordinator provides short-term case management to assist vulnerable adults who need additional help navigating the complex systems of accessing community program services and resources. The Care Coordinator will work with vulnerable adults and community agencies to ensure resources and services are established aimed at decreasing the risk of abuse, neglect, or exploitation, along with addressing psycho-social factors that lead to adult maltreatment. Care Coordination services are typically provided by phone unless there are circumstances when a care coordinator may need to visit the vulnerable adult in person based on their needs. The Care Coordination program respects a person’s right to self-determination, while ensuring that services offered support individual involvement and planning, while delivering quality care through safe and supportive case management.

Requirements

• Must have a valid Utah driver's license.

Nice To Haves

• Have at least two years of case management experience working with vulnerable adults.
• Have a community health worker certification or social work related degree or licensure

Responsibilities

• Educates and offers care coordination services to vulnerable adults who may accept or decline the service, respecting the person’s right to self-determination.
• Assess vulnerable adults' needs and identifies psycho-social factors that lead to the risk of maltreatment; develops service plans to meet those needs.
• Acts as a service advocate for the client and provides information and assistance on connecting and accessing local, state, and federal resources to improve their quality of life.
• Assists clients with applying for programs and collaborating with outside agencies and partners for optimal client outcomes.
• Completes in-person visits as needed to ensure client needs have been addressed.
• Is guided by the client’s needs, strengths, goals, wishes, and desired outcomes when developing a service plan to find the most appropriate services and resources.
• Completes timely case management tracking to include meeting timeframes, interviews, assessments, and development of service plans.
• Participates as a member of community multidisciplinary teams that focus on collaboration, resource sharing and building community connections.
• Support clients by ensuring services are accessible, fair and equitable.
• Aide in reducing client recurrence to the system.
• Assists with maintaining a state-wide resource guide and maintain tracking system in excel.
• Is knowledgeable in motivational interviewing techniques and trauma informed approaches in working with vulnerable populations.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed