APRN Neurosurgery Clinic

University of Arkansas System•Little Rock, AR

4d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Requirements

Master's Degree in Nursing
Licensed RN in Arkansas
Current APRN License
4 years of Nursing experience
Proof of legal authority to work in the United States on the first day of employment.

Responsibilities

Assist surgeon with clinic, organizing visits and performing clinic procedures.
Assist in the operating room.
Answer pages and round on post-operative patients on a daily and PRN basis.
Manage care of outpatients post-operatively.
Answer telephone inquiries and fill prescriptions.
Perform assessments/diagnosis/treatment of actual/potential problems of patients.
Schedule and coordinate new and established patient appointments, follow-ups, procedures, and diagnostic testing.
Coordinate referrals and ensure required documentation and authorizations are obtained prior to appointments.
Register patients and accurately update demographic, insurance, and medical information.
Verify insurance eligibility, benefits, and referral requirements.
Respond to patient phone calls and portal messages and provide timely assistance with scheduling and clinic-related questions.
Coordinate communication between patients, neurosurgeons, advanced practice providers, nurses, and other clinical staff.
Assist with coordinating pre-operative and post-operative appointments and testing.
Ensure medical records, imaging, referrals, and other clinical documentation are available for scheduled visits.
Obtain and track prior authorizations for procedures, imaging, and specialty services as required.
Reschedule appointments and manage provider schedules while minimizing delays in patient care.
Assist with identifying and resolving complex patient access and scheduling issues.
Provide patients with instructions regarding appointments, testing, referrals, and follow-up care.
Maintain patient confidentiality and comply with HIPAA and organizational policies.
Document patient interactions and scheduling activities accurately in the electronic medical record.
Provide compassionate, professional customer service to patients and families dealing with complex neurological and neurosurgical conditions.
Perform other job duties as needed.