Apprenticeship Development Specialist

Kinexus Group • Benton Harbor, MI

11h

About The Position

The Apprenticeship Development Specialist is a key member of the Michigan Works! team, responsible for supporting the development and implementation of apprenticeship and pre-apprenticeship programs through comprehensive, end-to-end case management. This role manages apprenticeship data across the full lifecycle—from enrollment and ongoing case management to completion or exit—while collaborating closely with leadership and Kinexus Group partners. The ideal candidate is highly organized, detail-oriented, and analytical, with strong critical thinking and problem-solving skills to drive data-informed program success.

Requirements

• Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field
• Strong critical thinking and problem-solving skills
• Strong interpersonal and communication skills
• Passionate about serving others and the community
• Capability to work in a team environment
• Ability to organize, prioritize, and maintain confidentiality
• Ability to adapt to change and work in a fast-paced environment
• Solid computer skills in Microsoft, Excel, Power Point and virtual meeting platforms

Nice To Haves

• Two years of professional experience in business, social services, workforce development, or a related field
• Prior case management experience
• Experience applying case management principles within a project management framework

Responsibilities

• Manages data in CRM systems for both internal and external as needed.
• Enroll participants in apprenticeship programs and cases manage them to achieve successful outcomes.
• Works alongside the BSM’s to support the strategy and grow the apprenticeship service.
• Supports the internal referral process working alongside the apprenticeship development coordinator and manager.
• Works alongside BSM’s to ensure smooth relationship management with local employers.
• Assists with developing a communication strategy for apprenticeships.
• Collaborates on sector level activities and events related to apprenticeships including race to talent.
• Ensures accurate and timely data entry across all required systems; maintain complete and compliant participant files and conduct monthly audits to ensure data integrity and adherence to program requirements.
• Utilize assessment tools to evaluate participant skills, interests, and abilities; assist with individualized career planning; and provide continuous monitoring and support throughout the career development process.
• Develop and maintain a working knowledge of workforce development programs, including WIOA (Workforce Innovation and Opportunity Act), Apprenticeship Building America (ABA), and other applicable funding sources as awarded.
• Manage the full lifecycle of case management activities for participants enrolled in apprenticeship and pre-apprenticeship programs.
• Other duties as assigned

Benefits

• A robust onboarding experience to integrate you into our team.
• Team of Teams training in support of the organizational strategies.
• Job training and development to ensure you are established and growing in your role.
• Cross Operational Meetings with your peers.
• Exceptional benefits.
• Be a part of transformational change in Michigan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level