Apprentice Technician / Wake Tech

Gregory Poole•Raleigh, NC

1d•Onsite

About The Position

The primary function of the apprentice technician is to learn through classes at Wake Tech and hands-on training how to perform routine mechanical repairs on construction equipment. This program consists of three semesters of school, two days a week, and three days of work-based learning.

Requirements

Must have a high school education or GED.
Must be mechanically inclined and have good basic knowledge obtained through schooling or work experience.
Must be able to daily and repeatedly stoop, kneel, bend, and climb onto and underneath various equipment to perform diagnosis and repairs.
Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoists for heavier parts.
Must be able to effectively write repair activities on customer work orders.
Must have cognitive reasoning and problem-solving skills to apply knowledge, written information, and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to PC-based equipment and parts information.
Capable of learning and understanding technical information, service manuals, and reports.

Responsibilities

Learn and utilize safety practices associated with shop operations and usage of various types of shop equipment and shop tooling.
Learn required PPE for different shop situations.
Learn and understand basic business concepts associated with the service department.
Learn and complete proper service documentation as required, including time entry, service reports, part order forms and returns, core tags, and warranty tags.
Gain exposure to and utilize Caterpillar information systems to assist with diagnostics, troubleshooting, assembly/disassembly processes, and ordering parts.
Learn and utilize logical troubleshooting procedures using information provided in the Cat network or from external sources, including computer diagnostics, troubleshooting guides, wiring schematics, and disassembly/assembly guidelines.
Use hand and power tools to remove, install, replace, rebuild, repair, and test.
Perform routine repairs on construction equipment.
Use hand and power tools to disassemble/re-assemble parts or equipment, drain fluids into tubs, clean parts with rags, cleaners, and power washer.
Climb onto and under equipment, use hand and power tools to disassemble/re-assemble equipment.
Assist other GPEC technicians with larger equipment repairs.