Apprentice Technician

Penske Automotive Group•Phoenix, AZ

6d•Onsite

About The Position

Volkswagen North Scottsdale, a Penske Automotive Group dealership, is looking for an Apprentice Technician to join our team and deliver extraordinary customer experiences. This is a wonderful opportunity to begin your journey to a Master Technician career! As an Apprentice Technician, you will diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician.

Requirements

Safe working knowledge of shop tools and equipment.
Exceptional customer service skills; ability to listen to customers and determine how to best assist them
Knowledge of automotive systems
Strong desire to learn and grow as a technician
Ability to use technical reference materials and technical manuals
Ability to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
Ability to take direction from multiple senior employees and prioritize
Ability to work well in a team environment
Outstanding attention to detail with a commitment to quality
Ability to follow processes to ensure quality and safety
Ability to communicate technical terms to non-technical audience
Ability to read and comprehend instructions and information
Ability to maintain a positive attitude during the training period while learning at a fast pace
High school diploma or equivalent.
A recent graduate of a vocational program in automotive repair.
Valid Driver's License

Nice To Haves

A.A or equivalent vocational certification in automotive repair.
A combination of education and experience to equal certification and one or more years' experience.

Responsibilities

Diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician.
Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience.
Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment.