Apprentice Service Technician

Securitas Technology Corporation • Toms River, NJ

9h

About The Position

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions. The company focuses on protecting, connecting, and optimizing businesses globally, with over 13,000 colleagues in 40 countries dedicated to making the world a safer place and delivering an unparalleled client experience. The Apprentice Service Technician role is part of the Securitas Technology Apprentice Program, a one-year initiative developed in partnership with the Security Industry Association (SIA) and approved by the U.S. Department of Labor. This program offers a unique blend of hands-on experience, virtual training, and industry mentorship, allowing apprentices to gain practical skills in low-voltage electronic security systems. Participants receive pay adjustments with each milestone and a $2,000 graduation bonus. Upon successful completion, apprentices are promoted to a technician level, with further growth opportunities within Securitas Technology in the United States.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to:
• Test, inspect and clean all equipment (i.e., DVRs and video devices)
• Inspect, test & replace wireless batteries & Control panel batteries
• Ensure all access control devices are working properly
• Test & inspect all intrusion points
• Test communication and backup signals
• Test & inspect vaults, safes, and ATMs
• Test, inspect and clean DVRs and video devices
• Clean & focus video cameras
• Document inspections and completing checklists for each preventative maintenance call
• Ensure all points have been tested and restored
• Verify all alarm signals have been received
• Contacting customer to schedule calls and to provide estimated time of arrival
• Escalating problems when appropriate & communicate serious problems to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact in a professional manner with customers to foster positive customer relations
• Maintain effective communication with mentors and team-members
• Develop working knowledge of all operating standards, practices, and procedures
• Organize and manage truck stock parts and tools
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations, and testing
• Additional duties as assigned

Benefits

• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees