Apprentice Parts Counterperson

INLAND KENWORTH US INC•Burnaby, BC

6h•CA$28 - CA$46•Hybrid

About The Position

Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth. Join us at Inland Truck & Equipment and go ALL IN on a career that has it all. In this role you will split your time at the Burnaby and Delta, BC location.

Requirements

High school diploma or general education degree (GED)
Computer skills and experience preferred
Must be willing to attend Apprenticeship Training (travel may be required) for a period of 3 weeks per year while working towards the Parts Person Certificate of Qualification.
Working towards Parts Person Certificate of Qualification
Valid standard Driver’s Licence
Ability to speak, read and write English
Ability to become forklift certified
Good interpersonal/customer relations skills
Must be willing and able to work various shifts, possibly including weekends

Responsibilities

Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
Achieves maximum customer satisfaction with superior customer service at all times to current and potential customers
Keeps abreast of all new products and updates, continually upgrades training
Safeguards company equipment at all times
Procures all parts required by customers or technicians as requested
Registers all lost sales to aid in further development of inventory breadth
Prepares parts invoices and credit notes for all counter sales and issues (charges) parts for all work orders
Assists when required to maintain stock levels and in the shipping and receiving of parts
Assists Outside Parts Sales Representative in fulfilling customers’ requirements
Maintains a clean and dust-free display and warehouse area as designated by management
Updates parts related information on a regular basis and maintains files as required
Operates a computer terminal to carry out day to day functions and requirements
Conducts perpetual inventory cycle counts
Performs other duties and assignments as assigned by supervisor
Attends meetings as required
Becomes familiar with and complies with the company’s Health & Safety Manual