Apprentice Parts Advisor - Lougheed

Agriterra Equipment • Lougheed, AB

79d

About The Position

Agriterra Equipment is one of North America’s largest AGCO dealers. Representing exceptional brands, including Massey Ferguson, Fendt, Rogator, Bourgault, Morris, and Cub Cadet. Agriterra is also the first authorized sales and service centre for CAT agricultural products in North America. We have grown from 3 locations (in 2013) to 9 and have been consistently in AGCO North America’s Circle of Excellence Top 20 dealer group.
We are looking for an exceptional Apprentice Parts Advisor to join our team in Lougheed, AB.
What makes the role exciting and what does it involve?
Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.
Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as:
Massey Ferguson, Fendt, Rogator, Cub Cadet, Bourgault, and more;
Large agriculture equipment to lawn and garden equipment (the type of equipment can vary by region)
Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.
Working the front or back counter as necessary, depending on the traffic flow of the business.
Answering customer inquiries over the phone or through e-mail.
Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.
Inventory counts as needed.

Requirements

• A person with a desire to enter and complete the Parts Technician Journeyman program.
• An aptitude to learn and understand technical requirements from clients and provide solutions.
• Good computer skills to use a range of different sites.
• Focus on client satisfaction and building long-term relationships to keep our clients coming back.
• Demonstrate and be comfortable suggesting other solutions that a client may need or related parts for repairs.
• Some flexibility to work on-call during busy seasons

Responsibilities

• Acting as an advisor to clients to educate them on the parts they need and related parts they should consider or may need.
• Sourcing and recommending parts to clients on a wide range of agriculture equipment and brands such as: Massey Ferguson, Fendt, Rogator, Cub Cadet, Bourgault, and more
• Managing and sourcing parts from electrical, hydraulics, engines, transmissions, etc.
• Working the front or back counter as necessary, depending on the traffic flow of the business.
• Answering customer inquiries over the phone or through e-mail.
• Responding to customers in a timely manner and keeping a record of quotes that can be accessed by other team members.
• Inventory counts as needed.

Benefits

• A competitive compensation package
• A great benefits package
• An RRSP matching program
• A great company culture, you’ll get to work with a lot of amazing people!
• A diverse range of equipment to source parts for to keep you challenged and to grow your experience
• Paid, factory training (online and in-person)
• Tenure bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed