Apprentice Optician - Vision Associates

ProMedica•Toledo, OH

15h•Onsite

About The Position

This role involves customizing eyewear for patients, evaluating prescriptions, recommending lens materials and designs, and preparing work orders for labs. The Apprentice Optician will also make minor eyewear repairs and adjustments, verify insurance benefits, and handle administrative duties such as inventory tracking and sales. Additionally, they will instruct patients on eyeglass and contact lens care, sell optical products, and perform finishing lab duties like edging and polishing lenses. The position also requires troubleshooting patient issues and maintaining merchandise displays.

Requirements

High School diploma/GED
Professional demeanor
Superior customer service skills
Excellent attention to detail
Effective communication skills
Ability to multi-task
Strong computer proficiency including required optical POS system
Must obtain Ohio Spectacle Dispensing Optician License within 12 months of hire.

Nice To Haves

Prior medical/optical office experience

Responsibilities

Customize eyewear for each patient by taking measurements with various measuring devices.
Evaluate prescription and recommend specific lens materials, designs, coatings and appropriate frame sizes and shapes to best suit patient preferences and visual outcomes.
Prepare and maintain work orders, prescriptions, and instructions for associated labs to fabricate lenses.
Make minor repairs or adjustments to eyewear for proper fit to each patient.
Verify insurance benefits, determine cost, and bill insurance.
Perform administrative duties such as tracking inventory and sales, submitting patient insurance information and basic bookkeeping.
Instruct patients on how to properly care for eyeglasses.
Sell contact lenses, eyeglasses, vitamins, and other accessories related to eyes.
Utilize the lensometer to verify or final inspect a patient’s eyeglass prescription.
Teach patients how to insert, remove and care for their contact lenses.
Troubleshoot problems related to patient complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
Arrange and maintain displays of optical merchandise.
Finishing lab duties such as edging, polishing, tinting and final inspection.
Other duties as assigned.