Apprentice Optician FT Jonesboro, AR #157

Eyemart Express • Jonesboro, AR

4d • Onsite

About The Position

Your path to become a Licensed Optician starts here! 30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. We�re not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses � our customers never miss a moment. Now, you can join one of the nation�s top optical retailers and improve lives by helping people see better.

Requirements

• High School Diploma or GED
• Experience working in retail, customer service, or sales
• Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
• Ability to lift, carry, push, and/or pull up to approximately 25 lbs
• Excellent hand-eye coordination and fine motor skills
• Ability to operate basic office equipment
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to correctly read and interpret prescription specifications and input into computer properly
• Ability to multi-task
• Ability to identify and solve problems, and facilitate problem solving
• Attention to detail
• Time management skills - ability to prioritize and work quickly and efficiently
• Ability to deal with stressful situations such as dissatisfied customers
• Ability to establish and maintain effective working relationships with fellow employees

Nice To Haves

• Experience working in the optical industry is preferred
• Candidates who are already working on, or would be interested in starting, their licensure to be a certified optician.

Responsibilities

• Assist patients in selecting eyeglass frames, lenses, and lens coatings.
• Ensure lab technicians have accurate measurements and prescription information.
• Dispense completed glasses to patients.
• Provide exceptional customer service.
• Maintain knowledge of current sales, promotions, and policies.
• Compute and process payment transactions/refunds.
• Perform other administrative tasks as assigned.
• Process insurance claims.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies.
• Input customer information into the computer system.
• Assess and interpret patient needs and suggest appropriate products.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect final product for accuracy.
• Adjust completed glasses to fit patients.
• Educate patients on how to care for their glasses.
• Adjust/repair damaged frames, replace nose pads and missing screws.
• Price, stock, and straighten merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED