Apprentice Optician - Christiana Mall

Warby Parker•Newark, DE

10h•Onsite

About The Position

Warby Parker is searching for skilled and enthusiastic Apprentice Opticians to join their growing team of in-house optical all-stars and play an integral part in helping people see. In this role, you'll become an expert on the brand and glasses, delivering extraordinary customer service to leave customers excited and confident. You'll partner with motivated, collaborative individuals and expand your skill set with career-advancing resources and benefits. The ideal candidate is a lifelong learner eager to help Warby Parker grow. Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style, constantly seeking to do more and make a greater impact by reimagining what a company and industry can be. They aim to demonstrate that a business can scale while doing good in the world without charging a premium. Since 2010, they've pioneered ideas, designed products, and developed technologies to help people see, offering designer-quality glasses, contacts, eye exams, and vision tests online, in stores, or at home. They believe in vision for all, distributing a pair of glasses to someone in need for every pair sold through their Buy a Pair, Give a Pair program.

Requirements

Interested in working in a medical-oriented role to help people see
Passionate about working with people
A hands-on problem solver who's excited to learn a new technical skill
A clear, effective, and professional communicator
Dedicated to going above-and-beyond to help customers (and your team!)
An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-minded-you're constantly learning and challenging what you know
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Work directly with a mentor who is either a licensed optician (in licensed states) or a certified optician (in non-licensed states) to learn how to meet customers' eyewear needs
Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
Develop the expertise to explain prescription terminology and product offerings to customers
Work with your team to make sure all customers receive exceptional service
Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
Represent our brand to help educate others and get them excited about our values and mission Warby Parker Apprentice Optician (licensed states)