Apprentice Optician
AEG Vision•Grove City, OH
•Onsite
About The Position
The Apprentice Optician creates exceptional value in the lives of patients by delivering exceptional service. This role involves assisting patients in selecting frames and lenses, solving visual problems, and ensuring eyewear meets optical standards and customer requirements. The Apprentice Optician also operates the Point of Sale terminal with accuracy and attention to detail, handling customer and prescription information and processing payments according to company security procedures.
Requirements
- High school graduate or equivalent
- Part of a sanctioned Optician Apprenticeship Program within a licensed state
- Strong customer service skills: communicator, listener and team builder
- Knowledge of current optical theory and merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Sales and service skills
- Familiarity with POS, computers and calculators
- Embrace new technology and change
Responsibilities
- Greeting the Patient
- Explaining the Process in a transparent way
- Merchandise Selection
- Solve visual problems or challenges for customers
- Tendering
- Dispensing
- Assists the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs.
- Suggests improvements and recommends solutions to problems.
- Assists other employees with difficult and complex areas of customer product needs and prescriptions
- Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems
- Shows patience and courtesy with patients; tracks down answers to unfamiliar questions or products
- Ensures finished eyewear optical standards and customer requirements/requests
- Takes personal ownership to achieve personal and practice results
- Serves as a role model for development and a technical resource for all
- Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail
- Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions
Benefits
- 401(k) with Match
- Medical/Dental/Life/STD/LTD
- Vision Service Plan
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
