Apprentice Optician - Eyewear Consultant

Midwest Eye Consultants • Toledo, OH

5d • Onsite

About The Position

An optician is an eye care professional that counsels patients
through the eyewear selection process, educating patients on doctor
recommendations that will give them the best possible vision.  The optician not
only advises patients on the best lens options for their prescription but also
creates a fun shopping environment through the selection of fashionable eyewear.
The ability to communicate and provide superior customer service that fosters
long-lasting relationships is an important skill required for this position.
This position utilizes creative design skills in the creation and maintenance of
displays of optical merchandise and inventory within the optical area. This
position also utilizes strong administrative skills in completing tasks such as
calculating co-pays, reviewing insurance eligibility, and preparing work orders
for the optical lab.

Requirements

• High school diploma, or equivalent, required

Nice To Haves

• Prior sales or retail experience preferred.
• Prior medical office experience preferred.

Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies.  Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.

Benefits

• Starting wage based on previous experience
• 6.5 paid holidays per year
• Approximately 10 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Wage increase & career development opportunities through company-paid certification
• Licensure reimbursement & Continuing Ed sponsorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees