Apprentice Medical Assistant
About The Position
Alluvion Health is seeking an Apprentice Medical Assistant to join our clinical team in Great Falls, Montana. This structured apprenticeship combines hands-on work, education, competency development, and real-world patient care experience to help you progress into the Medical Assistant role and prepare for national certification. Your education and training are part of your paid workweek. As a full-time Apprentice Medical Assistant, you are paid for 40 hours each week, with 30 hours per week working and gaining hands-on healthcare experience and 10 paid hours per week dedicated to education and apprenticeship training. You’ll be working, learning, and building your healthcare career at the same time.
Requirements
- High school diploma, GED, or HiSET.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Basic computer skills.
- Ability and willingness to learn electronic medical record systems.
- Strong organizational and time-management skills.
- Ability to maintain patient confidentiality.
- Ability to work well as part of a team.
- Dependability and punctuality.
- Ability to adjust to changing priorities in a busy healthcare environment.
- Ability to successfully pass required background screening.
Nice To Haves
- Candidates with at least two years of qualifying experience, including a combined two years among eligible healthcare roles, may qualify for 1,000 hours of on-the-job training credit.
- Qualifying experience may include: Certified Nursing Assistant (CNA), Medication Technician, Pharmacy Technician, Medical Assistant, Patient Access Specialist, Care Coordinator.
- Depending on validated prior experience, an apprentice may also qualify to begin directly in the Medical Assistant portion of the program.
Responsibilities
- Greeting patients and providing exceptional customer service.
- Scheduling appointments.
- Answering incoming calls and responding to messages.
- Gathering and verifying patient demographic, insurance, and financial information.
- Working within the electronic medical record.
- Assisting patients with the Sliding Fee Discount Program process.
- Collecting co-pays, fees, and payments.
- Connecting patients with appropriate staff and community resources.
- Protecting confidential patient information and following HIPAA requirements.
- Supporting the day-to-day administrative needs of the clinic.
- Providing direct patient care in the clinical setting.
- Preparing patients for visits.
- Obtaining height, weight, vital signs, and other clinical information.
- Documenting patient information in the electronic medical record.
- Following established Medical Assistant protocols.
- Preparing, stocking, and cleaning exam rooms.
- Supporting providers and other members of the clinical care team.
- Assisting patients and families with community resources.
- Participating in patient outreach and preventive healthcare activities.
- Maintaining patient confidentiality and HIPAA compliance.
- Working collaboratively with providers, clinical staff, patients, and community partners.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with up to an 8% employer contribution
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Company-paid Life Insurance and AD&D coverage
- Supplemental Life Insurance options
- Short-Term and Long-Term Disability Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Wellness Leave
- Professional development and continuing education opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
