About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role includes administrative and customer-service responsibilities while the apprentice learns jewelry repair and works toward becoming a Bench Jeweler. The company provides a full training program intended to develop skills from Apprentice to Jeweler, with opportunities to progress in a promote-from-within environment. Apprentices learn the business from the ground up. Duties and training include interacting with stores and customers, completing administrative and clerical tasks, photographing jewelry for intake and tracking, polishing, quality control, and learning the basics of jewelry repair. The team is dedicated to delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask effectively with good time management.
  • Varying hours, including some nights and weekends.
  • Seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Basic knowledge of jewelry or jewelry repair and design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with both stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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