Appraisal Administrator - Albany, NY

Trustco BankAlbany, NY
$40,000 - $55,000Onsite

About The Position

Under the direct supervision of the Appraisal Manager, the Appraisal Coordinator – Administrative provides critical administrative support to ensure the efficient operation of the appraisal department. This dynamic role serves as the central hub for departmental communications, expertly coordinates the appraisal processes, rigorously maintains essential records, and actively contributes to strategic reporting and departmental projects, ensuring seamless operational excellence.

Requirements

  • High School Diploma or equivalent education/experience.
  • Proficiency in Microsoft Office Suite (Excel, Word).
  • Strong organizational skills with ability to manage multiple priorities.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaboratively.
  • Fluent in English; bilingual a plus
  • Access to reliable transportation

Nice To Haves

  • Bilingual a plus

Responsibilities

  • Oversee departmental email; coordinate with customers, branches, and fee appraisers.
  • Schedule appraisals; assign orders to staff and fee appraisers; monitor turnaround times.
  • Maintain Excel reports, daily and month-end reports; track engagement letters and appraisal reports.
  • Prepare, verify, and reconcile invoices; obtain fee information from appraisers.
  • Assist with appraisal/evaluation data entry; conduct online research to support department activities.
  • Complete assigned online and classroom appraisal courses; support departmental learning initiatives.
  • Provide administrative assistance on departmental projects as assigned by the Appraisal Manager.

Benefits

  • medical, dental and vision insurance
  • a health savings account with an annual employer contribution
  • a 401(k)-retirement plan with generous employer match
  • paid time off
  • 11 paid federal holidays
  • training and professional development programs
  • tuition reimbursement
  • reduced fees and rates on certain loan products
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