Appraisal Coord/Reviewer

C&F Bank•Leon, VA

2d•Onsite

About The Position

The Appraisal Coordinator–Reviewer is responsible for coordinating, ordering, tracking, and reviewing real estate appraisals and evaluations to ensure compliance with regulatory requirements and internal bank policies. This role supports the credit function by ensuring that valuation products are accurate, timely, and independent, while maintaining effective communication with appraisers, appraisal management companies (AMCs), lenders, and internal stakeholders. This position progresses from transactional coordination and basic review (Level I) to advanced analytical review, complex property assignments, and oversight of appraisal processes (Level III).

Requirements

High school diploma required
1–3 years of banking, mortgage, or appraisal-related experience
3–5 years of appraisal, credit, or underwriting experience
5+ years of appraisal review, commercial credit, or valuation experience
Advanced knowledge of commercial real estate valuation preferred
Knowledge of appraisal principles, valuation methodologies, and real estate markets
Understanding of USPAP, FIRREA, and interagency appraisal regulations
Strong analytical and problem-solving skills
Ability to identify valuation risks and inconsistencies
Excellent organizational and time management skills
Strong communication and vendor management skills
Proficiency in Excel, loan systems, and appraisal platforms
Foundational knowledge; learns systems and processes
Applies judgment and analytical review skills
Advanced expertise; acts as SME and advisor to lending/credit teams

Nice To Haves

Associate’s or bachelor's degree or equivalent experience preferred

Responsibilities

Order appraisals and evaluations in accordance with bank policy and regulatory guidelines.
Monitor appraisal assignments to ensure timely completion and adherence to service level expectations.
Coordinate with AMCs, independent appraisers, loan officers, and underwriting.
Track appraisal status, maintain logs, and ensure proper documentation retention.
Resolve delays, deficiencies, and communication gaps with vendors.
Handles standard residential orders and routine tracking.
Manages mixed pipeline (residential + some commercial), escalations, and priority loans.
Oversees complex commercial portfolio workflow, pipeline balancing, and vendor performance trends.
Review appraisal reports for completeness, reasonableness, and compliance with USPAP, FIRREA, and internal standards.
Evaluate assumptions, comparable sales, adjustments, and valuation methodologies.
Identify inconsistencies, errors, or risk factors and request revisions as needed.
Document review findings and maintain audit-ready records.
Performs checklist-based reviews; identifies obvious inconsistencies.
Conducts analytical reviews; evaluates reasonableness of adjustments and market data.
Performs complex commercial and high-risk reviews; provides independent valuation opinions and supports credit decisions.
Ensure adherence to interagency appraisal guidelines, USPAP standards, and bank policies.
Maintain independence between appraisal function and loan production.
Support internal and external audit requests, including documentation and exception tracking.
Ensure borrower delivery requirements are met (e.g., appraisal copy timing).
Interprets regulatory requirements and identifies compliance risks.
Serves as subject matter expert; supports policy updates, audit responses, and regulatory exams.
Maintain approved appraiser panel, including licensing and insurance documentation.
Communicate expectations, performance feedback, and issue resolution with vendors.
Track turn times, quality trends, and scoring metrics.
Maintains records and assists with vendor communication.
Monitors vendor performance and escalates concerns.
Recommends vendor approval/removal, performs performance analysis, and supports panel governance.
Maintain appraisal tracking systems and generate status reports.
Assist with invoice processing and reconciliation of appraisal-related expenses.
Updates systems and prepares basic reports.
Produces trend analyses and pipeline reports.
Develops reporting tools, identifies process improvements, and supports strategic initiatives.
Perform additional duties outside of appraisal-related functions as assigned, including support of Credit Administration, Special Assets, or other operational areas.
Responsibilities may include administrative support, special projects, process improvements, reporting assistance, or other operational tasks aligned with department needs.
Supports general administrative or task-based assignments as directed
Contributes to cross-functional projects and process improvements
Leads or supports strategic initiatives and cross-departmental efforts