Client Success Specialist (FULL TIME OR PART-TIME)

Sunlux Energy•Placentia, CA

15h•$22 - $28

About The Position

Sunlux is a rapidly growing solar company, recognized by Inc. 5000, specializing in smart home solutions with renewable energy products like LG & Panasonic Solar Systems, Tesla Batteries, and Home EV charging stations. We prioritize employee and client experience, fostering a positive culture with growth opportunities and benefits. As a Telemarketer/Appointment Setter, you will be responsible for prospecting and acquiring new clients through inbound and outbound lead sources. Your role involves prospecting, cultivating leads, setting appointments, and managing them in our contact database. You will gather essential information from qualified leads for the outside sales team. The ideal candidate is driven, enjoys working with people, and takes ownership of the sales process to maximize efficiency. You should have the motivation and persistence to meet or exceed targets for productivity, appointment setting, and revenue, while effectively assisting customers. While training is provided, prior sales/marketing experience is preferred.

Requirements

Excellent organizational, time management and follow-up skills.
Practices, memorizes and internalizes sales techniques.
Passionate about selling, great energy and positive attitude!
Ability to communicate effectively (oral and written).
Extremely strong phone skills: Ability to set and close appointments over the phone.
Computer skills
Punctual, reliable (NO excessive absences or tardiness)

Nice To Haves

Sales/marketing background
Salesforce or CRM experience preferred
Spanish is a plus, but not required.

Responsibilities

Prospect for and acquire new clients on a daily basis from various inbound and outbound lead sources.
Assist in all aspects of the process by prospecting, cultivating, setting appointments and managing leads in our contact management database.
Obtain critical information with qualified leads for the outside sales team.
Achieve productivity, appointment setting and demo targets.
Effectively respond to inbound/outbound inquiries.
Primary duties include outbound calling, e-mail communication, text (SMS) communication, coordination and overall management of sales pipeline through the sales cycle.
Accurately qualify potential customers for appointments with outside sales team.
Manage cultivation of sales inquiries to convert leads to appointments.
Qualify leads to accurately convey motivation, competition and financial specifics to our sales team.