Appointment Scheduling

AmeriLife•Connellsville, PA

11d•Onsite

About The Position

Appointment setters perform the primary role in creating leads for Agents and General Managers. They are constantly engaged to support the sales function of the Company (Corp) making first contact with prospective customers or clients. Part of the job is to also function as telemarketers by scheduling and closing the appointment day and time over the phone. Appointments setters work in call center environments, on an hourly basis, in a non-exempt status.

Requirements

High school diploma or equivalent
Able to pass essential background check requirements
Excellent communication and interpersonal skills since they are working mainly over the phone as the first contact of clients.
Attention to details, document and provide all information required of the General Manager.

Responsibilities

Taking incoming calls from prospective clients or customers and setting appointments for agents to meet with each individual/couple.
Making outgoing calls by way of provided lists (people who express interest through websites, email, direct mail coupons or other approved marketing programs).
Coding or entering data as appointments are made throughout the day.
Calling a predetermined number of prospective clients and introducing them to products or services being offered by the company.
Setting up a meeting or call between the potential customer and company agents.